April 2017

In November of 2016, OECD held a meeting on Big data: Bringing competition policy to the digital era. The meeting identified that the use of big data by firms for the development of products, processes, and forms of organization has the potential to generate substantial efficiency and productivity gains. For instance, it can improving decision-making and forecasting, as well as allow for better... + continue reading
I’ve been working on the IBM portfolio of IT service management software since 1999, which means I’ve been at it for close to 20 years. In my time, I’ve seen the industry shift in ways that have made the things we thought would be the future of IT into side pieces of the real story. Overshadowed by the Cloud Possibly the biggest change over almost 20 years has relied on... + continue reading