IT Operations: A Cognitive and Cloud Chat with Prolifics

Description

Mike Elleby III, Prolifics’ Technology Manager of IT Service Management, sits down with IBMer Barra Seck to talk about how IT has changed over the past 20 years.

With a drastic shift toward the cloud and Cognitive capabilities, businesses and customers in the industry are taking advantage of the total access, better user experience, and enhanced analytics potential those capabilities provide. Elleby and Seck also discuss the challenges surrounding the cloud, including security and the understanding of processes and tools, and how Prolifics’ solutions and expertise have overcome those problems.

The conversation offers an insightful look at the roadmap that has charted the course of the evolution of IT.