Retail

At Prolifics, we see these main
challenges for retail and distribution firms:

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Ensure the omnichannel experience
Keep tech-savvy customers engaged
via a seamless experience – online,
in-store, mobile or call center,
including delivery options.

OUR APPROACH
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Integrate and modernize
on-prem and legacy systems
with the latest cloud or hybrid cloud
platforms for communication, speed,
flexibility and scalability.

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Provide hyper-personalization
Increase customer loyalty through
real-time synchronization of
customer data and understanding
the “next purchase.” 

OUR APPROACH
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Retention and personalized,
proactive engagement
Access data for advanced
analytics (including AI/ML) to forecast
customer behavior and improve
the overall customer experience

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Be a good data steward
Comply with privacy rules and
prevent cyber breaches.

OUR APPROACH
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Internal integration
and external interoperability
Modernization of systems along with
a solid data governance framework 

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Generated $6M
in new revenue

$0M
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Discovered
163 different
sources of data

100
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Reduction in Total
Cost of Ownership

0%
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Featured stories

Modernization
Creates Better
Customer Experience
Legacy systems meant a poor online ordering experience – bad news in today’s environment. See how going to the cloud made a big difference.
Men’s Clothier
Finds Best Fit for
Data Privacy
Subject to CCPA, this retailer didn’t know where all its data was. We found it for them – in unexpected places.
Process Mining
Helps On-Time
Deliveries
When this delivery company couldn’t identify what was causing problems, Process Mining came to the rescue.

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