Prolifics Named 2020 IBM Think Build Grow Winner

Pam Roman

ORLANDO, FLA., June date, 2020 – Prolifics, a global digital transformation leader and a long-time IBM business partner, is proud to announce IBM has selected Prolifics as one of its 2020 IBM Think Build Grow winners.   Think Build Grow is a part of IBM PartnerWorld. It recognizes achievements in innovation, leveraging cloud and AI technologies. Prolifics’ winning submission was … Read More

Process Mining – from Definition to Implementation

Pam Roman

An introductory guide – can you dig it? As Gartner defines it: Process Mining is a technique designed to discover, monitor and improve real processes (i.e., not assumed processes) by extracting readily available knowledge from the event logs of information systems. More simply, Process Mining identifies process inefficiencies by following the digital trail of data through a targeted system. Click … Read More

A Resolution Your Company Needs to Keep – Entity Resolution

Pam Roman

Entity Resolution (ER) is an important tool used to address data issues, from the most serious – stopping international fraud – to the most basic – finding duplicate names in your customer list. Now, advancements in artificial intelligence and automation for ER make it more useful and valuable than ever. What is Entity Resolution Entity resolution is the analysis of … Read More

Process Mining Means Success for Remote Work Force

Prolifics Insights

Process Mining and the New Working-From-Home Normal The pandemic has made a lot of things the New Normal. One of them is having a remote workforce, also known as working from home (WFH). How are processes and procedures changing to accommodate people working remotely? How do you control – or even know about – the changes that may be happening … Read More

Create Quick Wins with Process Mining and RPA

Prolifics Insights

Together, Process Mining and RPA Can Create Quick Wins Sometimes two seemingly unrelated technologies dovetail so perfectly that they offer a slam dunk benefit. In this case these two technologies provide cost savings, greater efficiencies, and a better utilized workforce. Read on to see how Process Mining with Robotic Process Automation (RPA) will give you a quick win return on … Read More

Process Mining and Customer Journey

Prolifics Insights

Use Process Mining to Supercharge Your Customer Journey Mapping A good customer journey mapping will give you a leg up on your competition. But the mapping usually falls short because it’s hard to nail down your customers’ interactions. Process mining can save the day. What is the customer journey? Writer Audra Sorman gives a succinct definition in her surveymonkey.com article: … Read More

Process Mining vs. Process Mapping – What You Need to Know

Prolifics Insights

The concept of process mining has been around for a number of years; it’s only recently become more popular as advances in digital technology make it an attractive alternative to traditional process mapping. What is process mining? As Gartner defines it, “Process mining is designed to discover, monitor and improve real processes (i.e., not assumed processes) by extracting knowledge from … Read More

Three Reasons a Digital Loan Coworker Makes Sense

Pam Roman

If you’re a lender, or in IT for a lender, you’re experiencing the changes of the “New Normal” in very specific ways. Interest rates are at historic lows – but what will that really do for mortgage demand? The Paycheck Protection Program PPP came through like a hurricane – so what’s next? My employees have been through a lot of … Read More

Lenders – Are You Ready for PPP, Part 2: Forgiveness?

Pam Roman

Within just a few weeks, many lenders faced a hurricane of anxious customers and their paperwork for Paycheck Protection Program (PPP) loans. It may feel like we’re now in the calm eye of that hurricane, but it’s not over. The back end of the same hurricane is fast approaching in the form of PPP loan forgiveness. Often where a hurricane … Read More

Data Fabric and Data Lineage – The Basics

Pam Roman

“The fabric of our lives.” We all know this as a phrase the cotton industry has used for years. But given the exponential flood of information we devour today, there’s really a new fabric that all organizations need to understand and live with – data fabric. And as that data fabric is weaved, it’s important to know where the data … Read More