Create Quick Wins with Process Mining and RPA

Prolifics Insights

Together, Process Mining and RPA Can Create Quick Wins Sometimes two seemingly unrelated technologies dovetail so perfectly that they offer a slam dunk benefit. In this case these two technologies provide cost savings, greater efficiencies, and a better utilized workforce. Read on to see how Process Mining with Robotic Process Automation (RPA) will give you a quick win return on … Read More

Process Mining and Customer Journey

Prolifics Insights

Use Process Mining to Supercharge Your Customer Journey Mapping A good customer journey mapping will give you a leg up on your competition. But the mapping usually falls short because it’s hard to nail down your customers’ interactions. Process mining can save the day. What is the customer journey? Writer Audra Sorman gives a succinct definition in her surveymonkey.com article: … Read More

Process Mining vs. Process Mapping – What You Need to Know

Prolifics Insights

The concept of process mining has been around for a number of years; it’s only recently become more popular as advances in digital technology make it an attractive alternative to traditional process mapping. What is process mining? As Gartner defines it, “Process mining is designed to discover, monitor and improve real processes (i.e., not assumed processes) by extracting knowledge from … Read More

Three Reasons a Digital Loan Coworker Makes Sense

Pam Roman

If you’re a lender, or in IT for a lender, you’re experiencing the changes of the “New Normal” in very specific ways. Interest rates are at historic lows – but what will that really do for mortgage demand? The Paycheck Protection Program PPP came through like a hurricane – so what’s next? My employees have been through a lot of … Read More

Lenders – Are You Ready for PPP, Part 2: Forgiveness?

Pam Roman

Within just a few weeks, many lenders faced a hurricane of anxious customers and their paperwork for Paycheck Protection Program (PPP) loans. It may feel like we’re now in the calm eye of that hurricane, but it’s not over. The back end of the same hurricane is fast approaching in the form of PPP loan forgiveness. Often where a hurricane … Read More

Data Fabric and Data Lineage – The Basics

Pam Roman

“The fabric of our lives.” We all know this as a phrase the cotton industry has used for years. But given the exponential flood of information we devour today, there’s really a new fabric that all organizations need to understand and live with – data fabric. And as that data fabric is weaved, it’s important to know where the data … Read More

4 Success Ideas for IT in the New Normal

Pam Roman

We’re moving together – whether we like it or not – through unprecedented times, or what many are calling the New Normal. More so than ever before, this new reality is chocked full of potential business interruptions, pivots, and the need to rebound quickly. What can IT do to help navigate this voyage?  Four Success Ideas for IT in the … Read More

4 Ways Your Data Chaos Will Hurt You

Pam Roman

The term “garbage in, garbage out” is as relevant to your data today as it was 20 years ago. If your company’s data is in chaos – incomplete, fragmented, trapped in siloes, hidden in legacy systems, poorly identifiable, duplicated – anything you try to do with that data will be, unfortunately, garbage. Four Ways Your Data Chaos Will Hurt You … Read More

How Automation Eases the Pressure for HR Managers

Prolifics Insights

You already know that in most cases, it’s easier to retain an employee than to find a new one. Still, while a strong onboarding process has been shown to improve new hire retention by as much as 82%, only 12% of employees strongly agree that their organization does a great job onboarding new employees. This month’s infographic shows the pressures … Read More

Tell Me More About Entity Resolution and Jeff Jonas

Pam Roman

We’re in the era of data – tsunamis of data, in fact, that are growing exponentially. With it comes concerns about what we can learn from the data – separating the melody from the noise – as well as overcoming worries surrounding privacy and fraud. Entity resolution (ER) is an important tool used to address these data issues. On the … Read More