BOTs Help Mortgage Lender Keep Customers and Employees Happy

Pam Roman

A Midwest credit union (MWCU) providing a full line of financial service offerings to its members. Prolifics has worked with MWCU since 2014. Our Client Challenge The pandemic and subsequent shut down in March 2020 sent mortgage rates tumbling. This gave homeowners with mortgages the opportunity to refinance at a lower rate. Financial services companies, including MWCU, were inundated with … Read More

Faster Claims, More Control a Victory for Insurer and Patients

Chas Jordan

Challenge  Older system can’t keep up with today’s healthcare demands  HC’s claims-processing system was a homegrown, legacy environment — cobbled together using older technology that wasn’t seamlessly integrated. Running and maintaining the system had become untenable, creating several major headaches for the claims payer:  The system had become non-compliant with HIPAA.  The system was batch- and schedule-based.  The claims themselves … Read More

Court System Runs Smoother with Business Automation

Pam Roman

Our Client A state government office needed to prevent delays in the Administrative Office of the Courts (AOC) to better fulfill the administrative responsibility of the courts. Challenge A State Administrative Office of the Courts (AOC) needed to improve the efficiency of making payments to attorneys, interpreters, and expert witnesses in order to support the intent of the courts in … Read More

Collaborative, DevOps Approach Modernizes​ Systems Quickly

Chas Jordan

Our Client Our client is a UK leader in resource management services (RMS) and outsourced recycling services. This is a new client for Prolifics; MuleSoft introduced us. RMS chose Prolifics in part due to our DevOps expertise and hybrid delivery model. Challenge Over the past few years RMS has undertaken a massive business expansion – acquiring a lot of other … Read More

Modernizing Supply Management with “More Data More Quickly”

Chas Jordan

Our Customer This leading manufacturing company (LMC) is a top provider of industrial equipment, parts, sales, service and support. The Challenge: Leaving Legacy Behind LMC’s commitment to quality and performance has generated substantial growth, and they’re now far and away the leader in their market vertical. Always innovative, LMC’s new mobile applications enable customers to quickly diagnose industrial issues on … Read More

Better Data Access Equals Better Student Experience

Chas Jordan

Our Customer Made up of six smaller colleges, a research-intensive post-secondary institution (PSI) boasts some of the best educational experiences in the world. Challenge PSI recently celebrated 30 years of equipping students with the skills and knowledge they need to change the world. With six schools – chemical and biomedical; civil and environmental; computer science and engineering; electrical and electronic; … Read More

The American Bureau of Shipping Successfully Navigates Data Privacy

Chas Jordan

Our Customer ABS is one of the world’s leading ship classification organizations, committed to setting standards for safety and excellence so that the marine and offshore industries can operate safely, securely and responsibly. For more than 150 years, ABS has worked alongside its partners to tackle the most pressing technical, operational and regulatory challenges. Challenge The American Bureau of Shipping … Read More

Modern Integration Means Better Data Flow for Distributor

Pam Roman

About our client – and an ongoing journey Our client, a medical and dental supplies company (MDSC), is based in New York State. With more than 25 distribution centers, it ships products around the world. Our original MDSC article involved outdated systems being handled expertly by older, but retiring, employees. MDSC could not attract younger workers for the old systems. … Read More

“Wow” – A Spot-On Solution for a Parking Facility Management Company

Pam Roman

Our Customer This parking facility management (PFM) company is a leading provider of professional parking management services throughout the United States. Challenge Parking management organizations generate significant revenue if they’re able to offer on-demand parking services to daily commuters and occasional parkers. For our customer, a parking facility management (PFM) company, “marooned” parking data posed a significant challenge. It had … Read More

Optimizing Data Optimizes Theme Park’s Visitor Experience

Pam Roman

Our Customer With locations across the globe, this major theme park company offers fun and entertainment for families of all ages. The Challenge What’s Going On? A major theme park (MTP) decided to undertake the enormous challenge of customizing its guests’ experiences. Their goal was to enable parents to get as much joy and laughter as their kids – while also … Read More