Retailer Improves Interaction with Customer Service Chatbot

Prolifics Insights

Download PDF An American home décor company was being overtaken by larger online competitors, and needed a digital differentiator.Prolifics created an online retail advisor solution that adds new features and functionality to the Company’s web presence. The chatbot uses Cognitive technologies to assist the customer through the buying process, while also promoting opportunities to upsell and cross-sell related products. The … Read More

Affective Computing in Healthcare

Prolifics Insights

Prolifics helped a major health insurance provider explore emerging telehealth technologies.By building an integration middleware that connects affective computing solutions with the relevant input, Prolifics’ experts enable the company better understand the potential that affective computing holds for healthcare initiatives.

Improve Customer Engagement by Injecting AI into the Insurance Buying Journey

Prolifics Insights

The insurance industry is subject to high rates of churn. Customers are constantly hunting for the companies and policies that offer the best prices and value. This puts pressure on companies to find ways to save cost and maintain or increase revenue. Companies have turned to automation to work out more efficient, cost-effective processes. However, there’s traditionally been a certain … Read More

Unlocking Data Science Resources

Pam Roman

The demand for data science is growing far beyond supply. The gap between what companies need and the data science skills that are available in the market is a wide one, and it’s only continuing to grow. This makes developing data science work activities expensive and difficult because of the limited availability of resources. All this puts a serious strain … Read More

Next Generation of Testing with Machine Learning

Prolifics Insights

Prolifics’ machine learning tool uses intelligent, automated data analytics to create better testing solutions.It conquers complex testing scenarios, helps ensure high levels of code coverage, and increases quality, helping further enhance Prolifics’ top-notch defect removal rate. Discover how the power of machine learning can be brought to bear on your testing challenge.  

Machine Learning for the BA360 Accelerator

Prolifics Insights

Download PDF Prolifics’ cutting-edge BA360 accelerator now features a powerful new Machine Learning capability. This feature utilizes automation to create and maintain test cases, identify exception processing scenarios, test data situations and logic permutations, and much more. Machine Learning is designed to overcome the common challenges in the testing arena, making your testing faster and smarter than ever before.