Every Millisecond Saves Money for Global Payments Company

Pam Roman

Our client is a global technology company (GTC) in the payments industry. The company’s principal business is to process credit card transactions and payments safely and accurately in the 4-party model, composed of the card holder, the card-issuing bank, the merchant, and the merchant’s bank.  Our client authorizes more than 1.2 billion transactions a day – a card tap, chip … Read More

Global Payments Company Meets Strategic Goals for India Processing

Vikesh Kaushal

Our client  Our client is a global technology company (GTC) in the payments industry. The company’s principal business is to process credit card transactions and payments safely and accurately in the 4-party model, composed of the card holder, the card-issuing bank, the merchant, and the merchant’s bank. Our client must be able to authorize a transaction – approve a card … Read More

Process Mining Uncovers Hidden Inefficiencies for Chemical Distributor  

Pam Roman

Our Client  Our client is a leading producer and distributer (LPD) of chemical fertilizer products for the agricultural industry. Prolifics has provided LPD test automation services for years; this story represents the first expansion of our offerings to them related to process mining and automation.   Challenge  LPD had become aware of process mining as a way to uncover inefficiencies for … Read More

BOTs Help Mortgage Lender Keep Customers and Employees Happy

Pam Roman

A Midwest credit union (MWCU) providing a full line of financial service offerings to its members. Prolifics has worked with MWCU since 2014. Our Client Challenge The pandemic and subsequent shut down in March 2020 sent mortgage rates tumbling. This gave homeowners with mortgages the opportunity to refinance at a lower rate. Financial services companies, including MWCU, were inundated with … Read More

Court System Runs Smoother with Business Automation

Pam Roman

Our Client A state government office needed to prevent delays in the Administrative Office of the Courts (AOC) to better fulfill the administrative responsibility of the courts. Challenge A State Administrative Office of the Courts (AOC) needed to improve the efficiency of making payments to attorneys, interpreters, and expert witnesses in order to support the intent of the courts in … Read More

Your Guide to Automation Types

Pam Roman

Know When, and Which, Automation is Right for You You want your business to run smoother, your employees to be more productive, and your company to experience faster growth. The experts tell you that you must embrace automation. But what does that really mean? There are many choices and options based on what you’re trying to do. This blog cuts … Read More

IntelliDocs -Simplifying the Healthcare Prior Authorization Process

Pam Roman

IntelliDocs for Healthcare recently won the grand prize at the prestigious IBM Build a Bot Challenge for best RPA solution. IntelliDocs is a digital worker solution that automates the healthcare prior authorization process. Watch the video below for more of the IntelliDocs story and a demo of the bot in action. Read about our other Build a Bot achievements here.

Hope – A Mental Health Assessment Tool

Chas Jordan

“Hope,” recently won the third-place prize in the prestigious IBM Build a Bot Challenge. Hope is an AI powered, automated mental health assessment tool. To read more about Hope, click here. This video provides an overview of how Hope works. Want to learn more? For more information about Hope or any of our AI-powered solutions, please complete the form below. … Read More

PROLIFICS NEWS – Prolifics Takes First Place in Build a Bot Challenge

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ORLANDO, FLA., Feb. 17, 2022 – Prolifics, a global digital transformation leader, is pleased to announce that the Prolifics’ robotic process automation (RPA) and intelligent document processing (IDP) solution “IntelliDocs for Healthcare” won the grand prize at the prestigious IBM Build a Bot Challenge for best RPA solution. This IBM Build a Bot event, held between Dec. 15 and Jan. … Read More

What Is Medical Claims Processing Automation ?

Pam Roman

Medical claims processing is the foundation for any health insurance provider since it is the point when the insurance business begins to process medical data, preparing to deliver on its agreement with and commitment to customers by reviewing, approving and paying out on a claim. Businesses and employees invest in the insurance process, and the medical claims process allows them to collect … Read More