Challenge Older system can’t keep up with today’s healthcare demands HC’s claims-processing system was a homegrown, legacy environment — cobbled together using older technology that wasn’t seamlessly integrated. Running and maintaining the system had become untenable, creating several major headaches for the claims payer: The system had become non-compliant with HIPAA. The system was batch- and schedule-based. The claims themselves … Read More
Faster Claims Process a Win for Health Insurer and Patients
A “Layer Cake” of Modernization, Integration and Automation Our client is the publicly traded holding company (HC) of seven insurance companies. They offer Medicare supplements; annuities; and life, long-term care, accident and health insurance to working-class families and senior citizens. Challenge Older System Can’t Keep Up with Today’s Healthcare Demands HC’s claims-processing system was a homegrown, legacy environment — cobbled together using older technology that … Read More