BOTs Help Mortgage Lender Keep Customers and Employees Happy

Pam Roman

A Midwest credit union (MWCU) providing a full line of financial service offerings to its members. Prolifics has worked with MWCU since 2014. Our Client Challenge The pandemic and subsequent shut down in March 2020 sent mortgage rates tumbling. This gave homeowners with mortgages the opportunity to refinance at a lower rate. Financial services companies, including MWCU, were inundated with … Read More

Geek Out on Digital Workers

Pam Roman

As businesses look to technology to help optimize costs, increase employee morale and create more satisfied customers, digital workers are becoming more commonplace. Still, there are lots of myths around these office assistant bots – how they work, what’s there prolonged impact, how easy are they to integrate into the current environment? Digital workers like Leia, our onboarding assistant and … Read More

How Automation Eases the Pressure for HR Managers

Prolifics Insights

You already know that in most cases, it’s easier to retain an employee than to find a new one. Still, while a strong onboarding process has been shown to improve new hire retention by as much as 82%, only 12% of employees strongly agree that their organization does a great job onboarding new employees. This month’s infographic shows the pressures … Read More

5 Questions to Ask About an Onboarding Solution

Pam Roman

Digital Onboarding Assistant

We’re seeing the COVID-19 pandemic transform the job market to agonizing unemployment numbers not seen since the Great Depression. More than 36 million people are currently unemployed. A big question now is what happens when businesses begin hiring again – how will millions of people be vetted and ultimately brought onboard? A lot of companies are already prepping for mass … Read More

Onboarding in the Current and Post-COVID-19 World

Pam Roman

The COVID-19 pandemic has generated a seismic shift in the job market, going form record low unemployment to devastatingly high out-of-work numbers in just a couple of months. This section from a recent Guardian article sums up the grim news in stark terms: The latest figures from the (U.S.) labor department mean more than 36 million people have filed for … Read More

Digital Workers And The Future Of Hyperautomation

Prolifics Insights

Automation is increasingly transitioning from the stuff of science fiction to a reality capable of improving productivity and profitability. One of the most promising developments involves the concept of digital workers, which promise to transform nearly every aspect of the modern workforce. They form a core element of business process automation (BPA), in which time-consuming and data-heavy processes are automated to improve workflow. … Read More

What Robot Do You Need?

Pam Roman

There are lots of robots out there – from the Class M3 Model B9 in “Lost in Space” to the funny-talking Terminator to Michael Jackson’s robot moves in “Dancing Machine.” But, the real robot – or just plain “bot” – you’re probably looking for is something to help your business run smoother and your employees to do more productive work. … Read More

Get Control of Your PPP Loan Processes – Let Archie Help!

Pam Roman

Meet Archie, the digital worker that will help you and your team process PPP loans faster and with better accuracy – so you can relieve some of the stress on your employees and make sure your customers stay satisfied.