Process Mining Helps Ensure On-Time Deliveries and Happy Customers

Pam Roman

Challenge – Where’s My Delivery? As individuals, we’ve all known the frustration of the package that comes late or, worse yet, never arrives. As business people, we know what it’s like to deal with customer or client complaints, and the frustration that comes from not being able to figure out how to readily correct the problem. Our client, an international … Read More