Customer Satisfaction Soars 21% for Leading Government Healthcare Organization

Pam Roman

Automation reduces costs and increases medical licensing efficiency  Our client is a government organization based in the Middle East. As a smart licensing, inspections and medical complaints agency, they deliver gold standards in licensing and foster successful medical practices to position Dubai as a leading healthcare hub. We began working with them in 2017.   Our Client Challenge    To provide healthcare … Read More

New User-Friendly Interface Revolutionizes Healthcare Data Collection

Pam Roman

New front-end enables real-time clinical evaluations  Our client is a leading nonprofit global tax-exempt healthcare organization. They ensure patients receive the highest standards of care and safety when visiting a healthcare provider. We have been working with them since 2016.   Our Client Challenge   Our client strives to improve the clinical conditions of healthcare organizations to ensure patients receive safe and … Read More

Faster Claims, More Control a Victory for Insurer and Patients

Chas Jordan

Challenge  Older system can’t keep up with today’s healthcare demands  HC’s claims-processing system was a homegrown, legacy environment — cobbled together using older technology that wasn’t seamlessly integrated. Running and maintaining the system had become untenable, creating several major headaches for the claims payer:  The system had become non-compliant with HIPAA.  The system was batch- and schedule-based.  The claims themselves … Read More

A Powerful Data Audit Combination – IBM Streaming Queues and Prolifics GTM

Chas Jordan

What are streaming queues, and what is GTM? Released in July of last year, IBM MQ 9.2.3 added the “streaming queues” feature to IBM MQ queue managers. This feature allows you to configure a queue to put a near-identical copy of every message to a second queue (the streaming queues).  As noted by IBM, “streaming queues can be useful in … Read More

Insurance Provider Claims Win with Stronger Data Analytics

Chas Jordan

Our Customer This health insurance payer (HIP) works with more than 29,000 healthcare providers across its state, serving 11,000 employer groups and more than 3.5 million members.  The Challenge HIP’s priority is to expand client options and access to key services. Increasingly cost-prohibitive analytics and business intelligence tools, however, put this goal in jeopardy. HIP’s existing analytics and BI platform … Read More

Healthcare Data’s Migration to Azure a Roadmap for Success

Pam Roman

Our client is a Fortune 500 health insurance provider (HIP), and one of the largest in the United States. About our Client Challenge A Common Story – Multiple Legacy Components Stall Company Growth HIP’s story is a common one. As their company grew, they’d purchase a license here or some storage space there to keep up with their growing business. … Read More

Start-Up Gets Started Faster – With Agile Methodology

Pam Roman

PainScript connects physicians with their chronic pain and substance use disorder (SUD) patients daily by tracking medication and care plan adherence through an easy-to-use, clinically validated app. They provide physicians with detailed patient insight, a HIPAA-compliant clinical dashboard, and tools for medication monitoring.  About our Client Challenge   Bringing an idea to life – quickly A psychiatry practice was looking for ways to effectively monitor patients with chronic pain and substance use disorders. They found that with traditional, in-person appointments there … Read More

PROLIFICS NEWS – IBM Recognizes Prolifics’ Healthcare Interoperability Solution (Quick FHIR)

Pam Roman

ORLANDO, FLA., May 20, 2021 – Prolifics, a global digital transformation leader and a longtime IBM business partner, is thrilled to announce that IBM named Prolifics as a finalist in its 2021 Beacon Awards. Our “Prolifics Healthcare Interoperability with Quick FHIR” solution is recognized in IBM’s “Best Hybrid Cloud Value to Client” award category.   Now in their 22nd year, IBM Beacon Awards celebrate the … Read More

Faster Claims Process a Win for Health Insurer and Patients

Pam Roman

A “Layer Cake” of Modernization, Integration and Automation Our client is the publicly traded holding company (HC) of seven insurance companies. They offer Medicare supplements; annuities; and life, long-term care, accident and health insurance to working-class families and senior citizens.   Challenge Older System Can’t Keep Up with Today’s Healthcare Demands HC’s claims-processing system was a homegrown, legacy environment — cobbled together using older technology that … Read More