Know When, and Which, Automation is Right for You You want your business to run smoother, your employees to be more productive, and your company to experience faster growth. The experts tell you that you must embrace automation. But what does that really mean? There are many choices and options based on what you’re trying to do. This blog cuts … Read More
Process Mining Helps Ensure On-Time Deliveries and Happy Customers
Challenge – Where’s My Delivery? As individuals, we’ve all known the frustration of the package that comes late or, worse yet, never arrives. As business people, we know what it’s like to deal with customer or client complaints, and the frustration that comes from not being able to figure out how to readily correct the problem. Our client, an international … Read More
Process Mining – SIMPLIFIED
You’ve heard the term process mining. But what is it really? And why should your business invest in more technology? This presentation answers those questions. It explores what makes process mining so valuable, and shows how it can help you save costs, improve efficiencies and increase revenue. Let’s start with this definition: Process Mining is an evidence-based solution designed to … Read More
4 Success Ideas for IT in the New Normal
We’re moving together – whether we like it or not – through unprecedented times, or what many are calling the New Normal. More so than ever before, this new reality is chocked full of potential business interruptions, pivots, and the need to rebound quickly. What can IT do to help navigate this voyage? Four Success Ideas for IT in the … Read More
Business Intelligence Solution Becomes the Lifeblood of a Health Organization
Download PDF The Company manages a country’s supply of blood and blood products.It lacked the expertise needed to transition toward a customer-centric business model. Prolifics helped design, build, and implement a dashboard, scorecard, and reporting solution that could support the Company’s updated business model. The solution enables better decision-making and execution speed, while improving the timeliness and quality of reporting. … Read More
Retailer Improves Interaction with Customer Service Chatbot
Download PDF An American home décor company was being overtaken by larger online competitors, and needed a digital differentiator.Prolifics created an online retail advisor solution that adds new features and functionality to the Company’s web presence. The chatbot uses Cognitive technologies to assist the customer through the buying process, while also promoting opportunities to upsell and cross-sell related products. The … Read More
Affective Computing in Healthcare
Prolifics helped a major health insurance provider explore emerging telehealth technologies.By building an integration middleware that connects affective computing solutions with the relevant input, Prolifics’ experts enable the company better understand the potential that affective computing holds for healthcare initiatives.
Data Migration with Robotic Process Automation
Robotic process automation helps transfer data efficiently and effectively, helping business move to new systems with confidence.Prolifics leverages the latest in RPA technology to help improve data quality, strengthen data correctness, enhance data consistency, and expand data availability.