Modernization, Integration Create Better Customer Experience for Retailer

Pam Roman

About our client, an International Retailer This International Retailer (IR) has been a Prolifics client for a decade. The company’s brand names in apparel and accessories are well-known globally, and over the years IR has become a complete fashion lifestyle for its customers. Challenge Retail in General Retail is changing – fast – due to the demands of tech-savvy customers … Read More

KNOW What Your Customers Need – BEFORE They Need It

Pam Roman

Finding Just What Retail Consumers Need — Even Before They Need It Your customers, the retail consumers, generate a lot of data, and what you do with that data can become a true competitive advantage. Things like process mining, advanced analytics and artificial intelligence (AI) can turn data into actionable intelligence that keeps consumers loyal and drives up revenue. “Have … Read More