What’s Integration Without Visibility?
August 3, 2021
Interoperability – the frictionless, secure exchange of electronic health data – is an ongoing goal for all healthcare organizations, whether payer, provider or otherwise healthcare related. If we define interoperability as being among different organizations, then it all has to start with integration within any one organization. You can’t effectively share with others if your own internal systems are siloed and don’t communicate well.
And while integration is key, there are different integration methods that provide great benefits and opportunities to an organization, outside of the integration itself. At Prolifics, we don’t believe that integration should just be a “black box” connecting A to B to C. The company should be able to see, collect and work with data and information anywhere along the new integration pathways.
So, as part of our Healthcare Integration Kit projects, we offer Global Transaction Monitoring (GTM), a solution built with the latest emerging technologies. It provides a customized, document-centric, end-to-end transaction tracking framework and automated managed file transfer. GTM minimizes data changes while still achieving end-to-end integration. GTM captures, records, and exposes events, made visible via customized dashboards and tracked in accordance with user-defined key performance indicators (KPIs). In addition, it offers reporting and filtering to help with self-service requests to track transactions and documents.
Honda Bhyat, Prolifics Integration Practice Director, said, “We believe that the integration and storage processes should ‘match the data.’ This means that data retains its business terminology and document-centricity, so that everyone who works with the data is already familiar with it and understands it. This is true visibility that comes out of integration, and that’s the real value to business operations people. Instead of data being dispersed into relational databases, we create ‘electronic filing cabinets’ that layer complete histories. For example, data for a healthcare insurance claim will show the original claim, the payment history, dates, places and any related issues or problems, all together – the complete digital trail in just a few clicks. Business people can readily access this, and no longer need to rely on IT queries and reports. Our clients are amazed by the views and drill downs they can do from a dashboard format. It’s a dream for compliance and auditing. Clients refer to it as their own ‘portal’ into their organizations’ data.”