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10 top enterprise service management systems—and how to choose

10 top enterprise service management systems—and how to choose

Enterprise service management (ESM) is the practice of applying IT service management (ITSM) principles and capabilities to improve service delivery in non-IT parts of an organizations, including human resources, legal, marketing, facilities, and sales. ESM

Global file systems: Hybrid cloud and follow-the-sun access

Global file systems: Hybrid cloud and follow-the-sun access

Managing data storage is ever more complex. IT teams have to wrestle with local, direct-attached storage, storage area networks, network attached storage and cloud storage volumes. They might be deploying hyper-converged systems, or using on-premise

ITGC audit checklist: 6 controls you need to address

ITGC audit checklist: 6 controls you need to address

Tip ITGC audit checklist: 6 controls you need to address Assess the risks to your IT operations and company infrastructure with an IT general controls audit. Download our checklist to help you remember what to include in the audit. Share this item with your

Backup maintenance: Five key points to consider

Backup maintenance: Five key points to consider

If organisations depend on their data, then they need robust backups – but making sure backup is effective is a challenge. Backing up business data has become easier over the past decade, through improvements in backup technologies, better-performing

How to evaluate and optimize data warehouse performance

How to evaluate and optimize data warehouse performance

Data warehouses are complex architectures that require a wide range of strategies, technologies, products, workflows, skill sets and best practices. They can be cost-effective if implemented and administered correctly, but they provide a poor cost-benefit

Managing Databases in a Hybrid Cloud: 8 Key Considerations

Managing Databases in a Hybrid Cloud: 8 Key Considerations

Hybrid cloud architectures play a vital role in helping enterprises migrate safely to the cloud and provide a way to meet data governance and risk management requirements for data that must stay on premises. But moving applications and the databases that

Cloud DBA: How Cloud Changes Database Administrator's Role

Cloud DBA: How Cloud Changes Database Administrator's Role

Cloud-based systems have become the IT infrastructure of choice for many organizations, in all industries and of all sizes. Users can now choose from a seemingly endless array of cloud platforms, services and applications, including all manner of cloud

DevOps Unbound

DevOps Unbound

DevOps.com Enterprise DevOps Sponsored by DevOps Unbound is an award-winning biweekly video/podcast series with a companion monthly roundtable. DevOps Unbound focuses on DevOps, automation, CI/CD, and testing, featuring leaders in these areas as we explore

Data classification: What it is and why you need it

Data classification: What it is and why you need it

CIOs and IT directors working on any project that involves data in any way are always more likely to succeed when the organisation has a clear view of the data it holds. Increasingly, organisations are usingdata classificationto track information based on