Behavioral health care has long been fragmented, making it challenging for patients, providers, and payers to achieve continuity of care. Our client, a leading digital behavioral health organization serving major enterprises like Kaiser Permanente, set out to change that. Their goal was clear, identify people who need behavioral support earlier, connect them with the right care faster, and track measurable outcomes through a unified, scalable digital platform.
Prolifics’ Role in Unifying Care Delivery
Partnering through Enable, Prolifics became the client’s strategic product and systems engineering arm. Together, we co-created a vision for an integrated behavioral-medical platform that connects every step of the care journey, from intake and triage to treatment and outcomes tracking. Our global delivery model combined onshore leadership with nearshore and offshore execution to balance speed, quality, and cost. The result was a modern, cloud-native, secure solution supported by Agile and DevSecOps practices, helping the client evolve from MVP to a multi-tenant, enterprise-grade platform.
Measurable Impact, Long-Term Partnership
Over a seven-year partnership, the platform became the foundation for unified behavioral health delivery. It now enables providers to coordinate care more effectively, reduces time to referral, improves patient adherence, and delivers valuable insights through analytics. As the client’s CEO shared, Prolifics has been “a strategic development factory” that supports rapid expansion through transformative architecture and capital-efficient delivery.
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