About Our Client
PainScript connects physicians with their chronic pain and substance use disorder (SUD) patients daily. The platform tracks medication and care plan adherence through an easy-to-use, clinically validated app.
It provides:
- A HIPAA-compliant clinical dashboard
- Detailed patient insights
- Tools for medication monitoring
Challenge: Bringing an Idea to Life Quickly
A psychiatry practice needed a better way to monitor patients with chronic pain and SUD.
- Traditional in-person appointments left gaps in information.
- Patients often shared less when face-to-face with doctors.
- Surveys and questionnaires encouraged more accurate, complete responses.
The practice validated this with research and nine peer-reviewed trials.
They wanted to scale their findings with a mobile app, but lacked the technical expertise. Investors were interested, but they required more than mock-ups. They wanted proof of a working, scalable app—and fast.
The new start-up, PainScript, struggled to find a technology partner who could meet the tight timeline. Then, they connected with Prolifics.
Action: The Prolifics Feedback Loop
The Prolifics Innovation Center applied intellectual properties and accelerators not available at other firms. The team established a constant feedback loop to guide app creation.
Greg Hodgkinson, Chief Technology Officer and Worldwide Head of Engineering, explains:
“A critical factor for anything we build for a customer is their feedback cycles. This loop occurs weekly. Every two weeks, we run sprints and produce a prototype. The customer reviews it, gives feedback, and we adjust. That’s how we reached a minimum viable product (MVP). The feedback loop setup is what made the project successful.”
He adds:
“We ensured what got built was 100% aligned with the customer’s needs. As market conditions change, customer needs change too. Agile methodology allowed us to pivot quickly and adapt in real-time.”
Technology: Azure – A Focus on Getting the Job Done
Using Azure was key to PainScript’s launch and scalability.
- The entire solution, including microservices and database, runs in Azure.
- Azure services used include:
- Azure Red Hat OpenShift
- Azure Database for MySQL Server
- Azure API Management Service
- Azure Storage Account
- Azure Virtual Machines
- Azure Monitor
Prolifics also leveraged Azure DevOps to manage work, streamline builds, and automate deployments.
Azure’s features eliminated common headaches like installation, server setup, and backup policies. Its speed enabled the team to move from idea to “up and running” in record time.
Dan Cohen, CEO of PainScript, said:
“Prolifics has been a terrific partner in every sense of the word. They were easy to work with and understood the challenges from the beginning.”
Result: The App is Up and Running
Prolifics built PainScript a working MVP that satisfied both the start-up and its investors.
- The patient-facing app: A downloadable mobile app “prescribed” by physicians. Patients complete short surveys and send status updates.
- The physician-facing dashboard: A cloud-native web-based tool for monitoring and responding in real-time.
Patients enjoy the convenience and stronger connection to their physicians. Doctors can make timely interventions, reducing healthcare costs and adverse outcomes.
With Azure’s scalability, PainScript can grow from a handful of users to hundreds of thousands rapidly.
Technology Stack
- Microsoft Azure
- Red Hat OpenShift
- Prolifics Innovation Center Accelerators
About Prolifics
Prolifics is a global digital transformation leader with expertise in:
- Data & AI
- Integration & Applications
- Business Automation
- DevXOps
- Test Automation
- Cybersecurity
We provide consulting, engineering, and managed services across industries at any point clients need them.
Vision to Value. Faster. It’s not just our tagline—it’s what drives us.
Connect with us: solutions@prolifics.com
