The Challenge: Token Limits in Generative AI
Most generative AI (Gen AI) platforms, like ChatGPT, follow a “prompt and response” model. You enter a question (the prompt), and the system responds.
However, each prompt has token limits—a maximum number of text chunks that the model can process at once. Think of it like a word count cap. If you exceed it, information may get cut off or lose accuracy.
This becomes a major challenge when organizations need Gen AI for complex, multi-step processes that exceed basic prompt sizes.
Real-World Scenario: Custom Immigration Plans
Our client, a startup consulting firm, creates custom immigration visa plans for customers. Their workflow looks like this:
- Customers submit source documents (resumes, industry statistics, employment reports).
- The firm extracts relevant details and matches them with templates.
- Each plan is customized for the client.
The Problem
- With manual processes, they produced only one plan per day.
- Token limits in Gen AI made it impossible to scale this process with a single prompt.
The Prolifics Solution: Overcoming Token Barriers
To solve this, Prolifics designed a Gen AI-powered workflow using IBM technologies:
- Source Document Upload – Client documents are stored in an IBM Cloud database.
- Automated Extraction – Relevant information is pulled automatically.
- watsonx Orchestration – IBM watsonx arranges the extracted data, aligns it with catalog templates, and generates tailored plan sections step by step.
This modular approach bypasses token limits by feeding only what’s needed into the model at each stage.
Collaboration for Innovation
Recognizing the client’s startup budget, Prolifics leveraged its Innovation Center—a virtual sandbox for rapid prototyping.
We brought together:
- Onshore and offshore engineering experts
- IBM consultants
- Client stakeholders providing real-time feedback
The result? A minimum viable product (MVP) that hit quality standards at a cost the client could commit to. The client was so impressed that they moved straight to the proposal phase, skipping an interim pilot.
The Results: 10X Productivity Gains
- Before: One plan per day.
- After: Minimum of ten unique plans per day.
- Cost Advantage: Delivered at a lower-than-expected price point by using offshore teams and avoiding unnecessary fine-tuning.
This solution goes beyond simple prompt-and-response. It uses Gen AI as a process orchestrator, combining automation and human input to create high-value outputs.
Why This Matters
For the client, faster plan generation means:
- Quicker placement of individuals with host businesses
- Higher productivity for businesses
- Better service for end customers
For other organizations, the approach proves that Gen AI can be scaled to handle complex processes without hitting token ceilings.
Why Choose Prolifics for Gen AI Solutions?
Prolifics has made strategic investments in generative AI use cases through our Innovation Center. Here’s why clients trust us:
- Technology Agnostic: We work with multiple Gen AI platforms, not just one.
- Proven Process:
- Generate impactful ideas in 1 day
- Deliver proof of value in 1 week
- Provide a working MVP in 1 month
- Scale to 10X ROI in 1 year
- Power of 1: Access innovation, engineering, and domain expertise under one roof.
Key Takeaway
Generative AI is reshaping productivity, customer experience, and product design. Prolifics’ solution shows how overcoming token limits can unlock exponential output, enabling startups and enterprises alike to scale faster and smarter.
Learn more about Gen AI at Prolifics.
