Salesforce has taken a major step forward in helping enterprises tame the rapidly expanding world of AI agents with new enhancements to its MuleSoft Agent Fabric platform. As organizations accelerate AI adoption, autonomous agents are being deployed across clouds, business units, and development teams at an unprecedented pace making Salesforce AI agent governance and enterprise AI agent visibility critical priorities.
Tackling Agent Sprawl With Automated Discovery
To address this complexity, Salesforce has introduced automated agent discovery, supported by new Agent Scanners built directly into MuleSoft Agent Fabric. These scanners dramatically simplify how enterprises find, catalog, and govern AI agents, delivering a single, unified control plane that strengthens MuleSoft AI agent management while providing end-to-end visibility across the entire agent ecosystem.
Rather than relying on fragmented inventories or manual processes, organizations can now gain an always-on view of their AI landscape, regardless of where agents are deployed demonstrating how Salesforce governs AI agents across clouds.
The Rise of Distributed AI, and the Risks It Brings
Modern enterprises increasingly rely on distributed AI capabilities, including:
- Internal forecasting and analytics agents running on Google Cloud Vertex AI
- Customer service assistants built with Salesforce Agentforce
- Custom, domain-specific agents deployed in private or hybrid environments
While this distributed approach accelerates innovation, it also creates blind spots for security, compliance, and AI operations teams. Without a centralized system of record, organizations struggle to track what agents exist, what data they access, and how they interact with core systems.
Automated Agent Discovery eliminates these gaps by transforming a fragmented agent environment into a cohesive, governed agent network, without the overhead of manual detection and inventory management.
How Agent Scanners Work
Agent Scanners continuously monitor connected environments, including:
- Salesforce Agentforce
- Amazon Bedrock
- Google Cloud Vertex AI
As agents are detected, the scanners automatically:
- Identify active AI agents and tools
- Extract deep operational and technical metadata
- Register agents in the centralized MuleSoft Agent Registry
The Agent Registry becomes the authoritative catalog of all AI assets, enabling real-time tracking of agent capabilities, data permissions, ownership, and deployment context.
From Spreadsheets to Strategic Visibility
With MuleSoft Agent Fabric, IT and AI operations teams no longer depend on spreadsheets or ad-hoc tracking methods. Instead, they gain immediate insight into:
- Which agents are running and where
- What each agent is designed to do
- How agents connect to workflows and enterprise systems
By normalizing metadata through standard protocols, MuleSoft also ensures that agents built on different platforms can interoperate more easily making governance simpler and more consistent across the enterprise.
Visualizing the Enterprise AI Footprint
Beyond discovery, MuleSoft’s Agent Visualizer provides a visual map of an organization’s AI ecosystem. Advanced filtering and search capabilities allow teams to segment agents by platform, function, or location, enabling side-by-side comparisons, such as agents running on Amazon Bedrock versus Vertex AI.
This visibility supports not only governance, but also cost optimization, architecture planning, and workload consolidation.
Industry Momentum and Market Impact
Early adopters report improved cross-team collaboration, reduced redundancy, and stronger operational control. With enterprises projected to deploy over one billion AI agents globally by 2029, Salesforce’s enhancements arrive at a critical moment.
As AI workflows become core enterprise infrastructure, MuleSoft Agent Fabric is emerging as the backbone for trusted, scalable, and governed AI operations, positioning Salesforce at the center of the agentic enterprise and reinforcing long-term MuleSoft AI agent management strategies.
Media Contact: Chithra Sivaramakrishnan | +1(646) 362-3877 | chithra.sivaramakrishnan@prolifics.com
