Westbury, New York, September 2, 2025 – Salesforce’s MuleSoft has launched a suite of AI-focused advancements designed to help enterprises enter the “agentic” age, a future defined by AI agents operating with autonomy, coordination, and governance.
At the heart of this innovation are two groundbreaking frameworks:
- Model Context Protocol (MCP): An open-source standard that enables seamless, governed, bidirectional communication between AI agents and enterprise systems. With MuleSoft MCP Support, organizations can transform any existing application or API into an “agent-ready” asset in just a few clicks. Features such as the MuleSoft MCP Connector, Flex Gateway for MCP, and API integration through Agentforce Topic Center bring robust control and interoperability to AI operations. This advancement represents comprehensive MuleSoft Model Context Protocol (MCP) Support, ensuring enterprises can future-proof integrations with governed, secure AI adoption.
- Agent2Agent (A2A): A protocol for secure, scalable communication between AI agents themselves. MuleSoft’s A2A Support makes multi-agent workflows discoverable, coordinated, and governed. This includes the A2A Connector and Flex Gateway for A2A, ensuring agents can collaborate dynamically to execute complex tasks. With MuleSoft’s new support for MCP and A2A protocols, enterprises gain the flexibility to unify agent-to-system and agent-to-agent communication without compromising governance.
Why It Matters
As organizations deploy more AI agents and the number of applications and models balloons, technology infrastructures often become tangled and siloed. A staggering 95% of IT leaders rank integration as the primary obstacle to realizing AI’s full potential.
MuleSoft’s new agent orchestration capabilities directly tackle these challenges by providing:
- Operational Autonomy – AI agents can execute tasks, access systems, and interact with one another securely and intelligibly.
- Governance and Visibility – Businesses retain control over AI behavior, auditability, and compliance across workflows.
- Efficiency and Scale – Teams can move beyond reactive automation and toward proactive, trusted AI-driven operations.
Real-World Impact: A Workflow in Action
Consider a real-world example: an observability agent detects a critical server failure in a platform like Datadog (agent-to-system). It alerts a database triage agent (agent-to-agent), which then consults a knowledge base for the solution. Once identified, the remediation agent reboots the relevant cloud service and provides an update via Slack (agent-to-agent to agent-to-system).
This workflow allows IT teams to offload routine issue handling, freeing them to focus on strategic innovation and customer experience enhancements.
Developer Productivity Gets a Boost
MuleSoft is not just focusing on agent action, it’s improving how developers build these integrations. The Anypoint Code Builder IDE now includes generative AI features that:
- Ramp up integration development with natural language prompts.
- Automatically generate API specs aligned with standards.
- Offer DataWeave transformations, powered by AI.
- Auto-generate API documentation upon publication via Anypoint Exchange.
These capabilities accelerate project timelines and make it easier to scale AI infrastructure.
Why Prolifics Is Your Ideal Partner for Agentic Transformation
Ready to translate innovation into impact? Prolifics offers the expertise, industry experience, and deep integration skills to help your organization harness the full potential of MuleSoft’s AI agent orchestration:
- Strategic Planning & Assessment: We analyze your IT landscape to uncover high-impact use cases for AI agents, aligned with your operational goals and risk profile.
- Architecture & Implementation: Whether you require MuleSoft Model Context Protocol (MCP) Support), A2A coordination, or generative AI tooling, Prolifics delivers turnkey design and deployment services.
- Governance & Compliance: Secure agent orchestration is core to everything we do—from ensuring access control and audit trails to enforcing enterprise-grade governance across every interaction.
- Acceleration Workshops: Through immersive hands-on sessions, we empower your teams to build, govern, and optimize real-world AI agent workflows quickly and confidently.
Contact Prolifics today to explore how MuleSoft’s new support for MCP and A2A protocols can transform your operations, and how we can be your trusted partner throughout that journey.
Media Contact: Chithra Sivaramakrishnan | +1(646) 362-3877 | chithra.sivaramakrishnan@prolifics.com
