A trusted managed services provider can help you focus on your business. In an unsettled time when you\u2019re trying to do more work with less resources, managed services as a strategy could be the answer. Here\u2019s a look at the what and why for managed services.<\/p>\n
It\u2019s taking the load off your IT staff and putting them right on someone else. That is, you\u2019re outsourcing selected functions to a managed service provider (MSP). MSPs offer the specialized skill set, flexibility and scalability to keep whatever system, platform or infrastructure you want, cloud or on-prem, going strong 24\/7, 365.<\/p>\n
(1) Things have changed.<\/strong><\/p>\n And by that we mean \u201cthe pandemic has created a paradigm shift to a new normal.\u201d It\u2019s very possible your company has lost IT staff. You\u2019ve had to adjust your processes and procedures to accommodate people working remotely. You\u2019re trying to do more \u201cnew normal\u201d things with less people. It\u2019s hard to scale up or down as needed. You feel like you\u2019re losing control \u2013 you\u2019re spinning plates on sticks, waiting for gravity to take its toll. So, give some of those plates and sticks to the MSP. They\u2019re spinning plate specialists. And in the unlikely event they do drop a plate, it\u2019s their job to clean it up and start spinning again, and you and your customers probably won\u2019t know it\u2019s even happened. \u00a0\u00a0<\/p>\n (2) You have more important projects to do.\u00a0 \u00a0<\/strong><\/p>\n The legacy systems you have are chugging along \u2013 but they need a lot of maintenance and updating to keep things running. You need your staff to be more strategic-minded and working on higher level, value-added projects, but it\u2019s hard to do when they\u2019re mired in the day-to-day. In fact, you\u2019re probably experiencing higher than normal churn as staff moves on to more interesting places to work. Off load that boring work to the MSP and free up your staff for that more important work, like updating those legacy systems.<\/p>\n (3) You have a big, new shiny system \u2013 now what?<\/strong><\/p>\n It\u2019s the flip side of (2) above. To stay competitive your company has done its digital transformation, application modernization and systems integration. That\u2019s a good thing. You and your IT staff teamed with the consultants as everyone decided what\u2019s next and what\u2019s best; you all helped the outside implementation firm get things up and running. Now the outside firms are gone. And you have to keep this brand-new machine going. You just don\u2019t have the skill sets internally to keep up with it \u2013 and that\u2019s not a slam against your staff. (We can\u2019t all be Kupernetes experts.) The latest digital solutions can be highly specialized, and you\u2019re not going to have people that specialized on your team working 24\/7. But the MSP will.<\/p>\n (4) You want to get costs under control.<\/strong><\/p>\n This applies to all the previous points above. You can\u2019t get a handle on your costs if you\u2019re unable to scale correctly; churning staff; underutilizing talent; or hiring talent that\u2019s too specialized. An MSP with a service level agreement (SLA) means set, known costs (or range of costs) that you can budget for with certainty. You\u2019ll find that in the long run it\u2019s more cost efficient than having the staffing issues. \u00a0<\/p>\n (5) You want one person to yell at.<\/strong><\/p>\n If something does go wrong in the middle of the night, you don\u2019t want to waste time figuring out who\u2019s on shift or finding who\u2019s next on the emergency call list, or \u2013 heaven forbid \u2013 getting out of bed yourself. The MSP is the single, accountable contact that\u2019s one phone number away.<\/p>\n The \u201cNew Business Normal\u201d is here. You have a vision \u2013 don\u2019t let your technology get in the way. Our managed services solutions and experience will get you there. Sit down with us \u2013 let\u2019s talk about your challenges, review and reevaluate your plans and get you started where it makes the most sense. Vision to Value. Faster.<\/em> It’s not just our tagline, it’s what drives us. It’s how we deliver solutions and services. It’s our commitment to you \u2013 and it\u2019s needed today more than ever. Visit www.prolifics.com<\/a> or email solutions@prolifics.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":" A trusted managed services provider can help you focus on your business. In an unsettled time when you\u2019re trying to do more work with less resources, managed services as a […]<\/p>\n","protected":false},"author":34,"featured_media":29487,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[49],"tags":[280],"class_list":["post-3221","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-managed-it-services","has-post-title","has-post-date","has-post-category","has-post-tag","has-post-comment","has-post-author",""],"acf":[],"builder_content":"","_links":{"self":[{"href":"https:\/\/prolifics.com\/usa\/wp-json\/wp\/v2\/posts\/3221","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/prolifics.com\/usa\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/prolifics.com\/usa\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/prolifics.com\/usa\/wp-json\/wp\/v2\/users\/34"}],"replies":[{"embeddable":true,"href":"https:\/\/prolifics.com\/usa\/wp-json\/wp\/v2\/comments?post=3221"}],"version-history":[{"count":0,"href":"https:\/\/prolifics.com\/usa\/wp-json\/wp\/v2\/posts\/3221\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/prolifics.com\/usa\/wp-json\/wp\/v2\/media\/29487"}],"wp:attachment":[{"href":"https:\/\/prolifics.com\/usa\/wp-json\/wp\/v2\/media?parent=3221"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/prolifics.com\/usa\/wp-json\/wp\/v2\/categories?post=3221"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/prolifics.com\/usa\/wp-json\/wp\/v2\/tags?post=3221"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Prolifics can help.<\/strong><\/h4>\n