{"id":3327,"date":"2020-09-21T10:57:11","date_gmt":"2020-09-21T10:57:11","guid":{"rendered":"https:\/\/prolifics.com\/us\/?p=3327"},"modified":"2026-05-08T14:11:54","modified_gmt":"2026-05-08T08:41:54","slug":"fedway-improves-efficiencies-and-customer-experience-with-omni-channel-portal-app","status":"publish","type":"post","link":"https:\/\/prolifics.com\/usa\/resource-center\/case-studies\/fedway-improves-efficiencies-and-customer-experience-with-omni-channel-portal-app","title":{"rendered":"Fedway Improves Efficiencies and Customer Experience with Omni-Channel Portal App"},"content":{"rendered":"\n<p>Fedway Associates Inc., New Jersey\u2019s largest liquor and wine distributor, uses its omni-channel portal app to easily locate products, automate manual processes to improve workflow efficiency, and enhance the customer experience.<\/p>\n\n\n\n<p>Kirk Wolthouse, Vice President of Marketing Services, talks about how Prolifics helped Fedway Associates prepare its app for market in under 6 months, while making the process quick, efficient, and cost-effective.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"post-video\"><iframe title=\"Prolifics Helps Fedway Associates Inc. Create an Omni-Channel Portal App\" width=\"1165\" height=\"655\" data-src=\"https:\/\/www.youtube.com\/embed\/A0iBlvYMA6Y?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/div>\n<\/div><\/figure>\n\n\n<!-- wp:themify-builder\/canvas \/-->","protected":false},"excerpt":{"rendered":"<p>Fedway Associates Inc., New Jersey\u2019s largest liquor and wine distributor, uses its omni-channel portal app to easily locate products, automate manual processes to improve workflow efficiency, and enhance the customer [&hellip;]<\/p>\n","protected":false},"author":34,"featured_media":29492,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[69],"tags":[185],"class_list":["post-3327","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies","tag-business-automation","has-post-title","has-post-date","has-post-category","has-post-tag","has-post-comment","has-post-author",""],"acf":[],"builder_content":"","_links":{"self":[{"href":"https:\/\/prolifics.com\/usa\/wp-json\/wp\/v2\/posts\/3327","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/prolifics.com\/usa\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/prolifics.com\/usa\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/prolifics.com\/usa\/wp-json\/wp\/v2\/users\/34"}],"replies":[{"embeddable":true,"href":"https:\/\/prolifics.com\/usa\/wp-json\/wp\/v2\/comments?post=3327"}],"version-history":[{"count":3,"href":"https:\/\/prolifics.com\/usa\/wp-json\/wp\/v2\/posts\/3327\/revisions"}],"predecessor-version":[{"id":42584,"href":"https:\/\/prolifics.com\/usa\/wp-json\/wp\/v2\/posts\/3327\/revisions\/42584"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/prolifics.com\/usa\/wp-json\/wp\/v2\/media\/29492"}],"wp:attachment":[{"href":"https:\/\/prolifics.com\/usa\/wp-json\/wp\/v2\/media?parent=3327"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/prolifics.com\/usa\/wp-json\/wp\/v2\/categories?post=3327"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/prolifics.com\/usa\/wp-json\/wp\/v2\/tags?post=3327"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}