Prolifics Takes First Place in IBM ‘Build a Bot’ Challenge

Prolifics, a global digital transformation leader, is pleased to announce that the Prolifics’ robotic process automation (RPA) and intelligent document processing (IDP) solution “IntelliDocs for Healthcare” won the grand prize at the prestigious IBM Build a Bot Challenge for best RPA solution.

This IBM Build a Bot event, held between Dec. 15 and Jan. 31, was subtitled “Automation for the Common Good,” and challenged participants to broaden the vision of what RPA can do, specifically in collaboration with data sources, artificial intelligence (AI), and systems like business rules, document processing and workflow. The event drew more than 2,100 sign-ups, 70 envisioned projects, and 35 IBM robotic process automation applications submitted. IBM saw participation from 116 countries and engagement from business partners, customers, other technology firms, and academia. Prolifics is an IBM Platinum Business Partner.

Our grand prize-winning entry, “IntelliDocs,” is a digital worker solution that automates the healthcare prior authorization process. Prior authorization is normally a time-consuming, inefficient, and error-prone process that often leaves physicians and patients in limbo. IntelliDocs extracts and classifies data from authorization forms, checking for accuracy; enters the information into the payer’s electronic health records system; provides status updates and hotline support via chat and phone. The result is less data-entry time, less manual work, fewer errors, and lower administrative costs, with patients getting the treatments they need, faster.

Salem Hadim is Prolifics’ Head of Intelligent Automation Consulting Practice. “We’re very proud of this achievement, and it reflects Prolifics’ leadership in the AI Powered Business Automation and Intelligent Automation space,” said Hadim. “Many thanks go to our digital engineering teams that brought our ideas and designs to life with this winning solution”

A second Prolifics submission, called “Hope,” won the third-place prize. Hope is an AI powered, automated mental health assessment tool. Companies use Hope to collect survey data through forms or chat sessions. The program analyzes the data and uses a scientifically proven scoring system to identify and contact those who could use assistance – with early detection being the key to better outcomes.

Prolifics’ third submission, “ResuMan,” made the finalist list. ResuMan is an AI powered candidate screening tool that automates the application review process. It collects applicant and job posting data, applies machine learning to filter the information, and then matches the right candidate with the right job.

All three submissions show the expertise of our digital engineers in addressing real-world issues with advanced automation and AI applications. You can see the IntelliDocs entry video, the Hope entry video, and the ResuMan entry video. Learn more about our business automation capabilities.