A FTSE 250 international travel food company, known for brands such as Upper Crust and Millie’s Cookies, partnered with Prolifics to deliver a multi-million-pound HR transformation programme . Operating across 38 countries, the business faced fragmented HR, payroll, and point-of-sale systems that created compliance risks, delayed onboarding, and limited workforce visibility .
Using MuleSoft’s Anypoint Platform, Prolifics integrated SAP SuccessFactors as a single global HR system of record, enabling standardised processes, accurate HR data, and streamlined reporting . The programme introduced API-led architecture, robotic process automation, and secure role-based access controls to connect core HR, payroll, workforce management, and PoS systems worldwide.
Key results include:
With operations spanning over 38 countries, the company struggled with disparate HR, payroll, and point-of-sale (PoS) systems globally, resulting in:
- Standardised global onboarding with faster IT provisioning and reduced admin overhead
- Unified HR data for payroll and benefits processing across regions
- Improved compliance and HR data governance through automation
- Scalable integration architecture for future systems and global expansion
This transformation created a future-proof HR foundation, already connecting 14 benefits providers and scaling across multiple regions.
