May 2020

We’re seeing the COVID-19 pandemic transform the job market to agonizing unemployment numbers not seen since the Great Depression. More than 36 million people are currently unemployed. A big question now is what happens when businesses begin hiring again – how will millions of people be vetted and ultimately brought onboard? A lot of companies are already prepping for mass hiring, and that means mass onboarding.

The scary part for most companies is that this is typically a manual process. A person must painstakingly review and validate I-9s, W-4s, direct deposit info and more; input and export data in multiple systems; notify different departments; and manage massive employee training schedules. As if that doesn’t seem chaotic enough, think about the amount of time all of this takes, and the real possibility for numerous errors. No wonder companies are looking for automated solutions to help. But be careful – not all solutions are created equal. Here are five important questions to ask when evaluating an onboarding solution.

1) Can it recognize the paperwork:

How often have you received an email from a new hire with an attachment titled something like “scandoc2020-04-17?” It happens all the time. In the rush to get info in, many people either forget or don’t realize that they’re not the only person coming in the door. They keep sending in poorly labeled info. You have to open the email and the attachment to see what it is and to send it on its way to the next step. If you have a few, or even a dozen, new hires like that, it’s an inconvenience. If you have 200 with a short deadline, it’s a nightmare. Make sure your solution can read the emails, identify the forms coming in, and get it to the correct next step – without you having to look at it.

2) Will it find the mistakes, inconsistencies and blanks?

In one space the new hire wrote “Tommy,” in another “Thomas.” In another form a new hire left off her phone number. Someone else forgot to sign their W-4. The solution you’re using should do data checks, look for inconsistencies and semantic checks for things like data format and completeness. Otherwise the problem will just show up later downstream, to the annoyance of the hiring manager and the new employee.

3) Will it go the distance?

The solution should be able to connect to, and update new hires in, other systems like payroll, benefits, and employee profiles. Will it notify the hiring manager? Security? Facilities? If a mass hiring requires you to still manually send a separate email each time you need a key card for a new employee, the solution is not doing all it can.The solution should be able to connect to, and update new hires in, other systems like payroll, benefits, and employee profiles. Will it notify the hiring manager? Security? Facilities? If a mass hiring requires you to still manually send a separate email each time you need a key card for a new employee, the solution is not doing all it can.

4) Will it learn on the job?

Many solutions that free up your employees from mundane or tedious tasks (like finding blank signatures on W-4s) employ straight robotic process automation, or RPA. RPA is great – it can run repetitive tasks 24 hours a day quickly with an extremely low error rate. But the real power comes in when you add artificial intelligence and machine learning capabilities (AI/ML). You can go beyond the standard onboarding processing steps and have the solution align with your company’s specific processes and navigate your HR systems. A good tech company should be able to do AI/ML customizations in 10 days to two weeks.

5) What else should I look for?

What other onboarding needs do you have? Make the solution do it. Things like identifying the supplies and equipment your new hires will need – including protective gear; and scheduling training courses the new hire needs, based on the job profile – including new safe workplace rules. The whole purpose of an onboarding solution is to have it do as much of the process as possible, having your human resource professionals intervening only when absolutely necessary.

Prolifics can help

Meet Leia — our digital Employee Onboarding Officer. She can complete your onboarding processing in two minutes. She can identify and understand forms and documents; connect to different HR systems; enroll new hires in payroll, benefits, and training; notify security and facilities; and more. Leia helps you manage applicant volumes, ensure data accuracy and speed up the onboarding process – all leading to more satisfied managers and new hires. Connect with Leia at solutions@prolifics.com.

Time is money, especially when you are paying premium hourly wages or salaries. In some cases, you can add business process automation to increase your bottom line.

Hyper automation is even better when you can use it. Hyper automation combines intelligent automation such as artificial intelligence and machine learning for discovery, design, analytics, measuring, monitoring, and reassessment of a process.

For business process automation to be successful, everyone in the company must be on board with the process, from the CEO to those who work out in the field and maintenance workers. The benefits of business process automation are many.

1. Reduced Costs

When you do a task manually, you can do one at a time, and the time it takes you to do it is slower than a machine can do the task. Because it takes longer to do the job, it costs more in payroll. When you use business process automation, you use fewer resources, which means that you can also open up those resources for other processes that you cannot or should not automate. Using automation software also increases customer service because you can serve more customers in a shorter amount of time with more reliability.

Businesses can reduce costs in all types of companies and all factions of their companies. Whether you offer retail, production, services or other businesses, you have several departments where you could reduce costs by partially or wholly automating processes.

2. Time Savings

When a human performs a task, it takes longer than if a computer or machine performs the task. Another way you save time is the elimination of mistakes. If a human makes a mistake, he or she must do the task over, thus using more time. In addition to saving time, business process automation reduces costly errors. Business process automation, including hyper-automation, also reduces turnaround times for staff and customers because you can optimize information flow from production through billing and collections.

3. Increased Productivity

Productivity needs to grow as your business grows. When you can’t increase productivity because of limited funds for payroll, your business becomes stagnant and you never reach the next milestone of the future x-figure profit. Intelligent automation and hyper-automation allow you to do more for less and increase reliability at the same time for all areas of operation, including IT operations, administrative processes, production and management.

4. Optimization of Performance

You can look at the optimization of performance in two ways: Optimizing your computers to work faster and better, and optimizing your workforce to work better and quicker. Optimizing your workforce increases performance by automating jobs that do not require human input. It also decreases the need to pay overtime and improves employee morale by reducing the need for humans to do repetitive tasks that, while they might seem menial, are essential for the success of your business. Employees “stuck” doing these menial, but necessary jobs can now use their skills in other areas.

5. Superior Customer Service

Providing automated customer service means that you can provide superior service that is faster and more accurate. You also reduce the costs of managing a support team. While most customers prefer dealing with humans, most also prefer some information is a quick and efficient manner. For example, if a customer just needs to find out what his or her bank balance is or if an employer made an electronic deposit, a bank can disseminate that information faster via automated technology. This applies to customers who want to know what hours a business is open, or if a company is closed for a holiday. If you’ve ever called a customer service line to find out something as simple as an address or hours, you know you get irritated when you have to wait for several minutes for a human to pick up the phone.

6. Increasing Availability

With more businesses relying on computers, the expectation of availability is high. Business process automation also increases availability, especially in areas of scheduling. Instead of using a human to make reservations, take orders for your online store, create shipping orders, or even having someone show new employees how to assemble products, the business automation can take over all of those facets of your business. People can make reservations for restaurants, hotels, trains, concerts and events online – in minutes. Instead of having an employee wait for several hours for someone to show him or her how to assemble a new product, the employee can pull up assembly instructions on the computer.

7. Increasing Reliability

When you have a business, you most likely have a database. Whether it holds customer information, orders, or you use it to track marketing or appointments, you need to keep the database operating flawlessly and you need to back it up. Instead of relying on humans to run chron jobs or backup your database every day, use business process automation to perform these tasks every day, on time, and without fail. Using business process automation also ensures that these boring jobs are completed in the proper sequence.

8. Reduce Errors in Recurring Tasks

Regardless of the type of business you have, you have recurring tasks on a daily, weekly or monthly basis. Whether it’s monthly billing, paying bills, inputting employee hours from time cards into a billing program, or even mailing out marketing materials, some tasks take place on a schedule. When a human errs or even calls out, these tasks could be delayed, which means that people get paid late. Business process automation ensures that these tasks are completed accurately and on time.

9. Increasing Quality

Word of mouth is the best advertisement a business can get. However, if the quality of a widget is excellent, but the next widget does not have the same quality because two different people made the widget, then that word will get out faster than sound creates a sonic boom. With automation, you can ensure that every widget you produce is of the highest quality. Whether you use automation to create millions of widgets or a special run of limited edition widgets, you will know that each widget produced will make each consumer happy with its quality.

10. Metric Visibility

Record key metrics and place them in a report that is delivered at the same time every day to help retain a competitive advantage over your competition. Create workflows to locate strategic events as they happen so that you can modify your business strategy with the confidence that the automated process locates everything you need to show you where to adjust your marketing strategy.

11. Improve Employee Morale

Employee morale depends on several factors, including how you treat the employees. It is also based on how well an employee thinks he or she is worth. If you continuously assign menial jobs, that employee may think he or she is not worth much to the company. This attitude is then transferred to customers because your customers can see when an employee isn’t happy. Instead of hiring someone for minimum wage to complete the menial jobs, automate them and give your employees more responsibility with jobs that require them to their education and experience.

12. Improved Operational Efficiency

Efficiency is a product of cost, effort and time applied to a task. When you use business process automation on any task, you get improved operation efficiency, better quality and more reliability of completion.

13. Enforce Governance

When you use business process automation, all automated tasks create a report output that tells you what task was done and when it was completed. You can easily manage all automated tasks with a click or three, whether you need to change the order of the tasks, change the time they run or make other changes to make your business more successful. For example, when using an enterprise content management system to post blogs and social media posts at certain times, you might want to change those times based on the number of people who use a specific platform at a particular time on a specific day.

14. Increased Predictability

Look for any task that has a series of steps that do not require a thought process. Those are the tasks that are most easily converted to business process automation. When these tasks become automated, the predictability of the tasks becomes more reliable. You’ll end up with better quality products because the tasks are completed the same way every time and won’t be prone to errors. Many of these tasks are also entry-level tasks. You can save money by automating these tasks and hiring people to do those tasks that do not lend themselves to automation.

15. Hiring and Training Automation

When you have to hire new employees and then train them, you use a lot of time. You can narrow down the pool of candidates by using automation to determine the skills, experience and education of potential hires. Once automation narrows down the pool to a few employees, you can then meet with them on a face-to-face basis. Once you choose an employee, you can use automation to train the new hire for specific jobs. You can even use automation to test current employees for new duties or additional responsibilities instead of taking the time to interview every employee you think might be qualified for the job.

16. Increasing Consistency

Customers expect quality and consistency from your company. With business automated processes, you can automate the follow-up process and other customer service events so that your customers experience the same level of service from your business every time they call on you for services or products.

17. Payroll Automation

You can cut payroll costs by nearly 200 percent by automating your payroll tasks. Instead of hiring four or five people to complete the work in four to five days, you could drop your payroll department to two or three people working two to three days, depending on the size of your company. Additionally, the automated tasks will have fewer mistakes, which means happier employees. If you combine payroll automation with a time clock run by a database, you can further increase profitability and reduce errors, since the payroll process pulls employee data from the time clock database for hours worked.

18. Accounts Payable Automation

In most cases, your accounts payable are due at a certain time, whether they are on a 30-day, 60-day or 90-day payable. When you automate your accounts payable system, the automated processes sort batches, post invoices and can perform other tasks related to accounts payable. A manual sorting job that took two days could be shortened into 15 to 30 minutes, and it would be more accurate.

19. Accounts Receivable Automation

As with accounts payable, you could also automate certain aspects of accounts receivable to save time, including posting received digital payments, such as those paid via electronic transfers. Since many banks are also accepting scans of checks, you could partially automate accounts paid by check.

20. Order Entry Automation

Companies that rely on humans for data entry could save significant time and money by automating the data entry process. Instead of manually keying invoices, scan them into the system to streamline the workflow process. The automation process could also sort the invoices and send them to the appropriate department.

21. Tracking Commissions

If your business pays commissions, whether to employees, contractors or freelancers, you know that tracking those commissions can take a lot of time. Instead, use a commission tracking system to track and pay out commissions – you’ll save time and money because you’ll need fewer employees for this task, and you’ll save more money by eliminating mistakes that cause erroneous payouts.

22. Automate Mobile Order Entry

Instead of taking orders via email or over the phone, update your customer management system to accept mobile orders. Your customers enter their own orders and the system sends them to the distribution department. You’ll save tons of time and your customers’ orders will be accurate – or at least as precise as your customer is since you won’t have a human who could make an error when entering the customer’s order.

23. Automating the Cash Transaction and Reconciliation Process

Processing and reconciling cash transactions could take 40 or more hours, depending on the amount of cash a company receives. Adding an automated system could reduce that time to a mere six to eight hours. The data is sorted and forwarded to the departments as it comes in, instead of waiting for a human to go through the transactions.

24. Automating Reports and Workflow

Some businesses create daily reports and workflows for their employees. Instead of gathering that information manually, the business could use business process automation to create the reports and disseminate the reports, including workflow data.

Payroll reports, service reports, customer requests and more can be automated by using business process automation to sort data, create the proper reports and send them to the appropriate departments.

25. Integrating Systems

Integrating two or more systems could save an exponential amount of time. For example, a law office might use a customer management system to keep track of its clients. It may handle discovery by hand, including bate stamping documents, or it may have a separate system that partially automates the discovery as it is scanned in.

By combining the two processes, a firm could have a client upload documents to the system.

As the system scans the documents, it sorts them into the type of document – for example, doctors’ notes, medical invoices, photos – and bate stamp each document during the sorting process. You would eliminate those scanning and stamping, which could take hours in som

Prolifics’ Approach to Intelligent Automation

In today’s competitive landscape, businesses constantly seek innovative ways to reduce costs, enhance productivity, and accelerate digital transformation. Robotic Process Automation (RPA) has emerged as a powerful tool to streamline repetitive, rule-based tasks, freeing employees to focus on high-value, strategic work. When RPA is combined with artificial intelligence (AI) and intelligent workflows, it evolves into Intelligent Automation, redefining what operational excellence looks like.

What is Robotic Process Automation and How Does It Work?

Robotic Process Automation (RPA), often referred to as software robotics, uses AI-powered automation technologies to perform repetitive office tasks traditionally handled by humans. These include data extraction, form filling, file transfers, and triggering workflows across systems like CRMs and ERPs, without requiring API-level integration.

What sets RPA apart is its use of GUI-level automation. This means bots can simulate human interactions, such as mouse clicks and keyboard inputs, across software applications.

Common processes automated by RPA:

• Data extraction and transformation
• Invoice and payment processing
• Report generation and email notifications
• System-to-system communication

This functionality lays the foundation for end-to-end process automation across enterprises.

RPA and Intelligent Automation

Intelligent Automation (IA), also known as Intelligent Process Automation, takes RPA to the next level. It integrates RPA with AI technologies, business process management (BPM), Business Process Automation (BPA), and analytics to deliver smarter, end-to-end automation.

Key enhancements include:

• Natural Language Processing (NLP) for interpreting unstructured data
• Machine Learning (ML) to adapt and improve over time
• AI-based decision-making to handle exceptions and anomalies

This holistic approach enables businesses to automate not just tasks, but entire workflows with intelligence and flexibility. It also addresses the growing need for hyperautomation strategies in enterprise environments.

RPA and Artificial Intelligence

RPA and AI form a powerful partnership. While RPA excels at automating deterministic, rules-based tasks, AI introduces cognitive capabilities like vision, language processing, and predictive analytics.

When combined, AI-enhanced RPA can:

• Extract insights from unstructured documents
• Predict and resolve exceptions
• Make autonomous decisions based on learned patterns

This synergy powers the shift toward hyperautomation, a strategy that enables end-to-end process automation at scale.

How to Implement RPA in Finance and Banking

Implementing RPA involves several key steps:

1. Process Identification: Identify rule-based, repetitive, and high-volume workflows ideal for automation.
2. Bot Development: Use platforms like UiPath, Automation Anywhere, or Prolifics’ custom frameworks to build automation scripts.
3. Training & Deployment: Configure bots via screen recording or workflow modeling; thoroughly test for accuracy.
4. Execution: Bots log into applications, execute tasks, handle exceptions, and record metrics.
5. Scale & Monitor: Bots operate independently, can be scheduled, and are monitored centrally to ensure performance and compliance.

Unlike traditional automation, RPA requires minimal system modifications, making it ideal for working across legacy systems—especially in sectors like finance and banking.

Benefits of AI and RPA for Enterprise Automation

• Cost Efficiency: RPA delivers fast ROI by reducing operational costs and manual errors.
• Scalability: Deploy additional bots easily to meet rising business demands.
• Accuracy & Compliance: Bots follow rules precisely, ensuring higher accuracy and auditability.
• Employee Empowerment: Teams can shift focus from mundane tasks to innovation and strategy.
• 24/7 Productivity: RPA operates around the clock, increasing speed and throughput.

These benefits show exactly how RPA improves operational efficiency across departments.

Challenges of Robotic Process Automation Adoption

Despite its many advantages, RPA implementation comes with its own set of challenges:

• Process Design Complexity: Mapping processes for automation requires precision and foresight.
• Change Management: Regular system updates may require bot reconfiguration.
• Maintenance & Monitoring: GUI changes in applications can disrupt bot performance.
• Workforce Transition: Successful RPA adoption requires reskilling and cultural alignment.

These are common challenges of RPA adoption that organizations must manage strategically.

RPA Use Cases Across Industries

Banking & Finance

• Account reconciliation, loan processing, KYC verifications
• Success Story: Prolifics helped a fintech client save over $750K annually using RPA and Intelligent Document Processing (IDP)

Healthcare

• Claims processing, patient data entry, regulatory compliance

Energy & Utilities

• Legacy system automation, centralized data workflows, predictive maintenance

Retail & Supply Chain

• Order processing, inventory management, demand forecasting

HR & Onboarding

• Automating employee enrollment and onboarding with digital assistants like Prolifics’ bot “Leia”

These are just a few examples of intelligent automation in different industries.

Prolifics’ RPA and Intelligent Automation Approach

Prolifics delivers a full suite of RPA and Intelligent Automation services:

1. Business Process Automation & RPA

• Development of simple bots and complex AI-integrated workflows
• Integration of IDP, OCR, and conversational AI

2. Intelligent Automation (IA)

• Comprehensive end-to-end process automation with BPM and analytics

3. AI-Powered Automation & Agentic AI

• Use of reasoning agents powered by IBM WatsonX, Salesforce Einstein, and Microsoft Copilot

4. Hyperautomation Strategy

• Seamless orchestration of RPA, AI, low-code platforms, and analytics for enterprise-scale automation

5. Industry-Focused Expertise

• Proven solutions across finance, healthcare, retail, energy, and manufacturing

6. Outcome-Driven Delivery

• Rapid, agile implementations with:
  • Fast POCs (3–4 weeks)
  • ROI-focused automation plans
  • Scalable deployments

This clearly shows how Prolifics uses RPA and AI for business transformation.

Why Partner with Prolifics?

• Proven Experience: 45+ years in digital transformation and automation success
• End-to-End Solutions: From RPA to hyperautomation, all under one roof
• Deep Industry Insight: Trusted by Fortune 1000 clients across sectors
• Agile & Scalable Delivery: Rapid innovation backed by measurable business value

Conclusion

RPA is revolutionizing how organizations handle repetitive work, enabling them to operate faster, leaner, and smarter. But true transformation lies in understanding what is robotic process automation and how does it work, and moving beyond basic task automation to strategic, enterprise-wide impact.

Prolifics stands at the forefront of this journey offering a future-ready approach that blends RPA, AI, and process intelligence to deliver impactful, scalable solutions. Our experts guide you through how RPA improves operational efficiency and overcome the challenges of robotic process automation adoption with industry-tested strategies.

If you’re ready to elevate your operations, discover how Prolifics uses RPA and AI for business transformation and explore real-world use cases of RPA across finance, healthcare, and retail.

Automation is increasingly transitioning from the stuff of science fiction to a reality capable of improving productivity and profitability. One of the most promising developments involves the concept of digital workers, which promise to transform nearly every aspect of the modern workforce. They form a core element of business process automation (BPA), in which time-consuming and data-heavy processes are automated to improve workflow.

Digital workers are not, as their name implies, human employees with impressive computer skills. Rather, digital workers bring the power of automation to low-level tasks, thereby freeing up human employees to focus on skills that better utilize their inherent creativity and problem-solving capacity.

While a growing group of tech leaders define digital workers as software-based labor, the concept’s application varies somewhat from one business or industry to the next. In general, however, these revolutionary workers are capable of independently carrying out complex tasks that once required human input. Their abilities go beyond the robotic process automation (RPA) that previously dominated the market. When properly programmed and deployed, they can autonomously perform a variety of jobs that feature several moving parts.

Prior to the development of automation digital workers, many employers looked to simpler automation tools to improve accuracy, productivity, and general workflow. These tools, while useful, ultimately proved limited in their applications. Their abilities were largely disconnected, so they could only take on tasks of minimal complexity. That has all changed, however. New digital workers link previously separate skills and concepts to achieve a seamless workflow.

To succeed, today’s automation digital workers must possess multiple skills that can be utilized concurrently. While typically thought of as a human quality, a skill simply represents the effective application of basic capabilities to job tasks. When combined, these skills allow digital workers to carry out a variety of essentials.

Job titles already attributed to automated workers include digital talent recruiter and digital accounts payable clerk. These and other digital workers are capable of reading emails, producing invoices, and performing a variety of other mundane, time-consuming tasks.

What Are the Benefits of Automation Digital Workers?

When strategically developed and deployed, digital workers can transform entire industries. Their value cannot be denied in a market that calls for maximum productivity and innovation. The following are just a few of the many benefits they provide in the modern workforce:

Productivity

Humans may beat out computers in terms of creativity and critical thinking, but they clearly fall behind with manual processes. Their productivity can be hampered not only by physical limitations, but also by sheer boredom. Humans crave a level of challenge and stimulation that many tasks simply cannot deliver. Digital workers, however, do not need such qualities to complete important tasks. Their built-in efficiency can lead to significant savings while providing a clear competitive edge.

Innovation

By increasing productivity, digital workers allow their human counterparts to stop worrying about keeping up with tasks that would otherwise occupy far too much of their time and effort. As a result, humans can shift their focus to the creative endeavors that are most likely to carry their respective businesses forward. The more effort and attention these employees dedicate towards exciting new concepts, the more likely they are to come up with groundbreaking ideas.

Accuracy

No matter how competent, human workers are prone to error. These problems can range from simple typos to major miscalculations. Even seemingly small mistakes can ultimately prove devastating. Hence, the need for digital workers to assist with the repetitive tasks in which conventional employees are most prone to messing up. Equipped with digital workers, business and IT leaders can take solace in knowing that critical tasks will be carried out to perfection every time.

Addressing Skill Gaps

As the pace of technological change continues to increase, humans are finding it difficult to keep up. This has produced a significant skills gap, in which human employees cannot be trained fast enough to take on suddenly available opportunities. Such gaps lead to lost opportunities and significant reductions in productivity. Automation digital workers deliver a powerful solution that allows humans to focus on the big picture.

How Do Automation Digital Workers Relate to Hyper Automation?

Highlighted by Gartner as the top strategic technology trend of 2020, hyper automation represents a valuable combination of RPA, machine learning, intelligent business process management suites (iBPMS), and several other revolutionary concepts and processes. Under a hyper automated approach, these technologies come together to streamline workflows through automation. Currently, this system is largely called upon to align business and IT, which have previously suffered a productivity-harming divide.

Digital workers provide the labor needed to make hyper automated systems effective. These tech-based workers can connect to a variety of business applications to collect and analyze metrics as needed — and to use ensuing findings to make data-driven decisions.

How Can Businesses Acquire Automation Digital Workers?

If there’s a downside to employing automation digital workers, it’s that they cannot be deployed as easily as the bots relied on for RPA solutions. Rather, digital workers must be carefully constructed to meet the unique needs of the organizations they serve.

Companies go to great lengths to attract and acquire human employees with the unique sets of skills most likely to provide long-term value — and the same is true of automation digital workers. In both scenarios, the initial effort ultimately proves worthwhile.

Depending on the business and industry, digital workers may be tailor-made for a particular company or sought from specific providers as a service. Outsourced digital workers sometimes serve the same function for a variety of departments or companies. Either approach can be valuable; a lot depends on a given organization’s priorities and budget.

How Will Automation Digital Workers Shape the Future Workplace?

Automation digital workers have already left an indelible impact on the workplace, but their influence is just beginning. In the future, digital workers will be capable of taking on increasingly complex tasks — and executing them with impressive precision and speed. They will be relied upon to a far greater extent than even the RPA that are used so prominently today.

An IDC survey of over 500 top-level decision-makers reveals that most expect the role of automation digital worker to increase by 50 percent as soon as 2021. At that point, the collaboration between human and machine will largely be regarded as the new normal.

The digital workers of tomorrow will not, as skeptics fear, present an either-or proposition in terms of employing humans. Rather, they will free up traditional workers to pursue more creative and less monotonous endeavors. Increasingly, digital workers will be deployed alongside humans in specialized teams. Their varying abilities will complement each other to produce better results than either could hope to generate alone.

The ingenious combination of digital workers and human employees will create an enviable work environment that benefits both employers and employees. The result? A win-win solution in which employers enjoy increased productivity and employees are able to pursue mentally stimulating and highly fulfilling work.

Digital workers represent a huge area of potential for companies across a broad range of industries. These strategic solutions provide an exciting opportunity to amp up productivity while also making the most of valuable human employees. This step forward in business process automation could make all the difference for organizations seeking an edge in a competitive market.

Meet Archie, the digital worker that will help you and your team process PPP loans faster and with better accuracy – so you can relieve some of the stress on your employees and make sure your customers stay satisfied.