Case Studies

From Friction to Flow: Fleetcor’s Fast-Track to Better Service

Fleetcor, a global leader in workforce payment and fuel card solutions, was ready to scale, but its operations weren’t. With disconnected systems and long wait times for card issuance, customer onboarding stretched to 5–6 days. Support teams were overwhelmed by repeat queries, and fragmented data left leadership flying blind. Something had to change.

The Prolifics Partnership: Connect. Automate. Accelerate.

Fleetcor teamed up with Prolifics to overhaul its service infrastructure in four agile sprints. We unified customer data with Salesforce Service Cloud, integrated backend systems using MuleSoft, enabled real-time analytics through Adobe AEM, and automated testing and CI/CD using our proprietary Quality Fusion tools. The entire transformation was built with scalability and speed in mind, aligning IT and service teams every step of the way.

The Results: Measurable. Meaningful. Massive.

The payoff was immediate. Card issuance times plummeted from days to under 30 minutes. Automation slashed backend workload by 50%, freeing up support staff to focus on higher-value issues. Real-time dashboards gave business leaders insight into customer behavior, while the streamlined tech stack helped deliver 15–20% revenue growth. Best of all, Fleetcor is now equipped to scale globally, with confidence.

Want Results Like These? Let’s Talk.

We helped Fleetcor modernize and thrive. Let’s explore what we can do for you.

Looking to connect your systems, data, and cloud apps effortlessly? MuleSoft and Prolifics bring you a powerhouse integration strategy that transforms how your business moves. As the #1 Integration and API platform, MuleSoft’s Anypoint Platform™ unifies everything from SaaS to legacy systems using API-led connectivity, speeding innovation, improving customer experiences, and reducing costs.

As your trusted MuleSoft partner, Prolifics combines 47+ years of integration excellence with certified MuleSoft architects and proprietary accelerators. Whether you’re modernizing finance, achieving healthcare interoperability, or fueling eCommerce growth, our outcome-driven approach ensures you get real results, fast.

From intelligent automation to real-time data orchestration and reusable APIs, our solutions unlock agility, scalability, and ROI across industries.

Ready to transform your integration strategy?

Download the Brochure PDF Now and discover how MuleSoft + Prolifics deliver measurable business impact.

Databricks, built on the innovative Lakehouse architecture, unifies data engineering, analytics, and AI on a single platform, delivering speed, scalability, and simplicity. When combined with Prolifics’ expertise in integration, data strategy, and AI-driven automation, you gain a clear path to becoming an intelligent, insight-driven enterprise, faster.

Whether you’re in healthcare, retail, manufacturing, or financial services, we help you turn complex data challenges into streamlined, scalable, and secure AI-powered solutions. Our certified Databricks specialists bring prebuilt accelerators, custom blueprints, and full lifecycle support, from design to optimization.

See up to 3X faster AI adoption, reduce operational costs by 20–40%, and shift from static reports to real-time intelligence. Together, we enable faster insights, predictive outcomes, and data collaboration at scale.

Download the brochure to discover how Prolifics + Databricks is reshaping industries with smarter architecture, AI-ready platforms, and tangible results.

Unlock the full potential of your enterprise data with the combined innovation of Prolifics + Snowflake. From healthcare to finance, retail to manufacturing, organizations are rewriting their digital future by harnessing real-time insights, secure collaboration, and AI-ready data operations.

Snowflake’s cloud-native data platform, backed by Prolifics’ proven industry expertise, delivers unmatched speed, elasticity, and scalability across AWS, Azure, and GCP. Whether you’re managing complex compliance requirements, predicting patient outcomes, preventing fraud in real time, or fueling personalised retail experiences, Snowflake empowers data-driven decisions at scale.

At Prolifics, we don’t just integrate Snowflake, we accelerate outcomes. Our SmartStart programs, AI/ML FastTrack, and Migration Factory eliminate the guesswork and reduce time-to-insight by up to 50%. Achieve up to 40% in cost savings while enhancing compliance, security, and customer engagement.

Future-proof your data strategy. Make your transformation seamless, secure, and smarter.

Download the Brochure to see how Snowflake + Prolifics can revolutionize your industry.
It’s not just about managing data, it’s about driving growth, innovation, and lasting impact.

Let’s unlock your data’s true potential—together.

Automating Incident Alert Management with an Intelligent Email Ingestion Pipeline

Manual incident alert tracking can no longer keep up with the demands of modern enterprise operations. For a global medical and dental supplies company (MDSC) with 25+ distribution centers, managing Code Red and Code Green alerts via email and spreadsheets led to delays, human error, and poor visibility.

Prolifics stepped in with a game-changing solution, an intelligent, secure email ingestion pipeline that automates incident alert management. The solution offers real-time tracking, analytics, and audit readiness by integrating Microsoft Outlook with Microsoft Graph API, parsing structured incident data through Python scripts, and pushing insights into BigQuery and Looker Studio.

The result? A 60% reduction in alert handling time, enhanced data accuracy, and dashboards that empower leadership with instant operational visibility. Our agile delivery ensured alignment with the client’s data governance and cybersecurity standards at every sprint.

Ready to modernize your incident response strategy and move from reactive to proactive operations?

Download the Case Study to discover how Prolifics helped MDSC revolutionize incident alert handling and how we can do the same for you.

Streamline construction planning, boost accuracy, and fast-track project timelines with AI.

Discover how a global civil construction leader revolutionized their planning process by partnering with Prolifics. Faced with the manual bottlenecks of Bill of Materials (BOM) generation, our client needed a solution that could scale with complexity and reduce operational delays. That’s where Prolifics stepped in.

In this exclusive case study, explore how our AI-powered construction plan analysis platform, built using computer vision, OCR, and large language models, automated BOM creation, minimized human error, and delivered results in record time. Learn how we unified siloed data, integrated core systems with API-led microservices, and deployed predictive analytics to elevate decision-making.

Whether you’re in construction, infrastructure, or engineering, this story is your blueprint for innovation. Discover how digital transformation in construction is not only possible but profitable.

Download the Case Study to learn how Prolifics can accelerate your digital journey with AI-driven solutions.

A global retail giant transformed. Facing growth across APAC, EMEA, and North America, this multibillion-dollar leader partnered with Prolifics to modernize its legacy integration ecosystem. Their mission? Replace on-premise bottlenecks with a flexible, cloud-native integration backbone that drives performance, agility, and efficiency.

The challenge was big. Legacy IBM ACE systems struggled to keep pace with the rapid growth of data volumes, regional disparities, and escalating infrastructure costs. Security, compliance, and deployment delays further complicated operations.

Prolifics delivered globally. We engineered a region-wise modernization using IBM Cloud Pak for Integration, Azure Red Hat OpenShift, and automation via GitHub and CI/CD pipelines. Our phased approach ensured zero downtime, seamless containerized deployments, and a robust security posture.

The results speak volumes:
✅ 40% faster deployments
✅ 35% cost reduction
✅ 0 production defects
✅ 500+ consistent global integrations
✅ 100% repeatable modernization model

Now, the client is future-ready, armed with scalable architecture, automated governance, and a blueprint for enterprise-wide innovation.

DOWNLOAD THE CASE STUDY to learn more about the full transformation story.

Smart Tourism Made Simple

Big events bring big crowds, but local businesses are often left behind. Prolifics’ AI-powered tourism assistant changes that. With natural language search, real-time transit info, and AR-powered exploration, visitors can easily find local restaurants, events, landmarks, and more, no app required. It’s like having a friendly, tech-savvy local in your pocket.

Designed for inclusion and built to scale, this solution helps cities guide attendees to small and minority-owned businesses, driving foot traffic and revenue where it matters most. Whether it’s a parade, festival, or marathon, cities can reuse the platform again and again, turning every event into an opportunity for smarter, more connected tourism.

Bring smarter, more inclusive tourism to your city—start the conversation today.

At Prolifics, we don’t just implement Salesforce, we transform it into a catalyst for measurable business outcomes. Our Salesforce Practice is designed to help you accelerate growth, elevate customer experiences, and streamline operations through tailored solutions built on industry-leading platforms.

From Sales Cloud to AgentForce and vertical-specific innovations, we blend domain expertise with powerful AI/ML integrations. Unify sales, marketing, and service operations using real-time insights, mobile-first design, and predictive analytics that move your business forward.

Sales Cloud delivers 360° visibility to close deals faster. Marketing Cloud personalizes every touchpoint to increase conversions. With AgentForce, empower AI-driven support and frontline excellence. Tap into Industry Clouds for purpose-built utilities, solar, and manufacturing solutions, powered by reusable IP and accelerators.

Trusted by Fortune 500 leaders, our credentials speak volumes:
✔ 250+ Salesforce projects delivered
✔ 165+ certifications
✔ 30+ production-grade AI/ML solutions
✔ Deep ecosystem integration (Mulesoft, Tableau, Google Cloud, Snowflake)

See what’s possible with Prolifics.
🚀 Book your free Art of the Possible workshop today.

👉 Let’s co-create a Salesforce roadmap that delivers speed, intelligence, and impact, end to end. TALK TO OUR EXPERTS

Unlock Agility with Smarter Infrastructure

Your data center shouldn’t slow you down, it should help you move faster, smarter, and more securely. Whether you’re managing legacy systems, eyeing cloud migration, or gearing up for AI, modernizing your infrastructure is the first step to staying competitive. At Prolifics, we make that step simple.

We bring 45+ years of transformation expertise, backed by powerful partnerships with IBM, Microsoft, AWS, and more. From hybrid cloud strategies to AI-driven automation and nonstop monitoring, we tailor every move to your goals, so you cut costs, boost performance, and get future-ready, fast.

Modernization doesn’t have to be hard. Let’s make it a smart move together.
👉Explore Our Services