Innovation Sandbox 1:5 – DevOps for the Future
Our experts talk DevOps, DataOps, AI Ops, ML Ops, DevSecOp … and the list goes on! Don’t miss the conversation, or the story about the rubber...
Process Mining – from Definition to Implementation
An introductory guide – can you dig it? As Gartner defines it: Process Mining is a technique designed to discover, monitor and improve real processes (i.e., not assumed processes) by extracting readily available knowledge from the event logs of information...
A Resolution Your Company Needs to Keep – Entity Resolution
Entity Resolution (ER) is an important tool used to address data issues, from the most serious – stopping international fraud – to the most basic – finding duplicate names in your customer list. Now, advancements in artificial intelligence and automation for ER make...
Innovation Sandbox 1:4 – Batchin’ It with Blockchain
The Bad Boys of Blockchain – IBM’s Jason Kelley and Prolifics’ Greg Hodgkinson – discuss Blockchain and its applications in today’s business environment. You’ll also hear about Jason’s journey from US Army Airborne Ranger to...
Process Mining Means Success for Remote Work Force
Process Mining and the New Working-From-Home Normal The pandemic has made a lot of things the New Normal. One of them is having a remote workforce, also known as working from home (WFH). How are processes and procedures changing to accommodate people working remotely?...
Create Quick Wins with Process Mining and RPA
Together, Process Mining and RPA Can Create Quick Wins Sometimes two seemingly unrelated technologies dovetail so perfectly that they offer a slam dunk benefit. In this case these two technologies provide cost savings, greater efficiencies, and a better utilized...
Process Mining and Customer Journey
Use Process Mining to Supercharge Your Customer Journey Mapping A good customer journey mapping will give you a leg up on your competition. But the mapping usually falls short because it’s hard to nail down your customers’ interactions. Process mining can save the...
Process Mining vs. Process Mapping – What You Need to Know
The concept of process mining has been around for a number of years; it’s only recently become more popular as advances in digital technology make it an attractive alternative to traditional process mapping. What is process mining? As Gartner defines it, “Process...