November 2025

Scaling in the fast-paced FMCG sector demands more than just product innovation, it requires intelligent systems that simplify operations, accelerate decisions, and support compliance at every level. That’s exactly what Prolifics delivered for a leading personal care manufacturer navigating legacy SAP infrastructure and complex data challenges.

Through a tailored SAP S/4HANA Cloud Private Edition implementation, Prolifics modernized core business functions, automated invoice processing, and integrated e-Invoice and e-Way Bill systems for seamless compliance. SAP Analytics Cloud unlocked real-time insights, while custom ABAP enhancements improved visibility and control across finance, sales, supply chain, and production.

The transformation reduced operational costs, simplified data structures, and empowered faster, smarter decisions. With a flexible cloud setup, the business is now equipped to scale confidently, respond to market shifts, and drive innovation across its product portfolio.

At Prolifics, we turn vision into value, faster.
With over 45 years of digital engineering and consulting excellence, we help FMCG leaders transform with agility, intelligence, and impact.

Download the full case study to see how Prolifics helps consumer brands build resilient, growth-ready enterprises.

A top Indian pharmaceutical company partnered with Prolifics to modernize operations and enable real-time insights using SAP S/4HANA.

Client Snapshot

• Industry: Pharmaceuticals
• Certifications: WHO-GMP, ISO 9001:2008, EU-GMP
• Presence: 1,800+ stockists, 50+ export partners
• Engagement Models: Contract Manufacturing, New Product Development, Licensing In/Out

Goal: Strengthen digital infrastructure for transparency, scalability, and compliance.

Key Challenges

• Disconnected departments and data silos
• Outdated ERP systems slowing growth
• Delayed reporting and limited visibility
• Manual compliance management
• Poor integration across global units
• Limited scalability for new subsidiaries
• No foundation for IoT or AI adoption

Prolifics’ Approach

Prolifics delivered an end-to-end SAP S/4HANA transformation, creating a unified, intelligent platform.

Our Steps:

1. Discovery: Analyzed bottlenecks and workflows
2. Blueprinting: Standardized key business processes
3. Implementation: Integrated core operations using SAP best practices
4. Compliance: Added automated GST filing and CSV validation
5. Adoption: Trained teams for seamless transition
6. Future-Ready Design: Built for IoT, AI, and ML integration

Solution Overview

• SAP S/4HANA Enterprise Management: Unified finance, production, and quality
• SAP Ariba: Streamlined procurement
• SAP DMS: Controlled document traceability
• SAP Integration Suite: Enabled seamless data flow
• SAP Digital Compliance Service: Simplified reporting
• SAP Business Application Studio: Supported custom innovations

Business Impact

• Transparency: Real-time visibility across all departments
• Efficiency: Automated operations and faster delivery cycles
• Scalability: Ready for new markets and business units
• Insight: Accurate dashboards and predictive KPIs
• Compliance: Automated audit trails for WHO-GMP and ISO standards
• Innovation: Future-ready platform supporting IoT and AI

Client Feedback

“Prolifics’ consultative approach and SAP expertise modernized our operations and prepared us for global growth and innovation.”

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The Challenge

A global pharmaceutical company wanted to replace its outdated Siebel CRM.
Key issues included:

• Poor scalability and performance
• High infrastructure and maintenance costs
• Misaligned regional priorities
• Need for a transparent, vendor-neutral selection process

Goal: Adopt a cloud-based CRM that reduces costs, improves agility, and aligns globally.

Our Approach

Prolifics, with Enable, applied a structured Vendor Selection Methodology to ensure transparency and confidence.

• Discovery: Gathered stakeholder input and business goals
• ROI & TCO Modeling: Compared costs, adoption rates, and migration complexity
• Requirements & Scoring: Built a weighted model for usability, security, and compliance
• Vendor Evaluation: Conducted scenario-based demos and neutral scoring
• Decision Support: Created dashboards, risk registers, and executive workshops

The Solution

Chosen Platform: Veeva CRM

Why Veeva?

• Proven maturity in life sciences
• Cloud-native scalability
• Strong security and validation
• Roadmap aligned to strategic goals

Results

• Clear, evidence-based vendor selection
• Strong alignment between IT and business
• Reduced infrastructure and run costs
• Defined roadmap for migration and adoption

Client Impact

The client gained confidence in a high-stakes CRM replacement, achieving a scalable, cost-efficient, and future-ready platform.

“Prolifics turned a complex CRM decision into a confident, strategic choice.”

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