In the heart of Maharashtra’s agro industry, a leading enterprise producing sugar, spirits, and renewable power was struggling to keep pace with its own growth. Manual operations, siloed systems, and disconnected data slowed down every step, from sourcing sugarcane to delivering ethanol to oil corporations.
That’s when Prolifics stepped in.
With over 45 years of global technology leadership, Prolifics empowered the client to move from legacy chaos to a seamlessly connected, intelligent enterprise powered by SAP S/4HANA Cloud Public Edition. Through design thinking workshops, data unification, and process automation, we modernised their entire value chain, covering finance, procurement, production, sales, and compliance.
The result?
100% transparency across processes
50% faster approvals and reconciliations
Real-time insights driving smarter business decisions
Automated GST/TDS compliance and reporting
This transformation didn’t just modernise operations, it redefined what digital efficiency means in the agro-industrial sector.
Prolifics helped turn a traditional manufacturing ecosystem into a data-driven powerhouse, future-ready, efficient, and built for growth.
Discover how Prolifics digitised an agro manufacturing giant with SAP S/4HANA Cloud.
2026 is emerging as a landmark year for Agentic AI in Enterprise. For decades, enterprises have chased automation and intelligence through traditional AI, robotic process automation, and generative tools. But the next era belongs to Agentic Artificial Intelligence, AI that doesn’t just generate insights or follow instructions, but acts with purpose, autonomy, and accountability.
New IDC research outlines how agentic AI will reshape strategy, workforce, and innovation across global enterprises by 2030. IDC forecasts that by 2030, 45% of organizations will orchestrate AI agents at scale, embedding them across business functions.
This evolution is not just another step in digital transformation. It’s a leap toward AI-driven enterprise intelligence, where decision-making, execution, and optimization are seamlessly orchestrated by intelligent agents. Businesses are moving from “AI that assists” to “AI that achieves.”
What is Agentic AI?
At its core, Agentic AI is the evolution of AI beyond “assistants” into “agents” that can perceive, reason, plan, and act with minimal human supervision.
“Traditional AI systems are designed to analyse data, make predictions, or generate content. However, Agentic AI goes a step further by enabling systems to take autonomous actions …”
Key traits of Agentic AI include:
Autonomy: Agents perform tasks without human-in-the-loop for every decision.
Real-time decision making: Agents monitor evolving environments and make decisions on the fly.
Adaptability & learning: Agents learn from feedback and adjust behaviour over time.
Multi-agent collaboration: Agents interact with one another, coordinate workflows, and form dynamic orchestration networks.
Put simply, if earlier generations of AI were “analysts” or “generators,” Agentic AI is the “doer”, agents that act on behalf of business processes, systems, or people, rather than merely responding to them.
Why Now? The Drivers of Agentic AI Adoption
Several powerful market and technology trends are converging to make Agentic AI not just possible, but essential for competitive enterprises:
Hyper automation demand: Businesses want to automate end-to-end processes, not just discrete tasks. Agentic AI enables systems that coordinate across processes, make decisions, and act, versus legacy automation, which follows static rules.
Real-time intelligence: In fast-moving markets (supply chain, security, IT ops), decisions must be made in the moment. Agentic agents enable continuous perception → reasoning → action loops.
Data & AI maturity: Enterprises are building strong data foundations and are comfortable with AI/ML models. Now the question becomes, how do we embed intelligence into operations and workflows? Agentic AI is the logical next step.
Scale and integration: AI is no longer an isolated pilot. It needs to be integrated into enterprise platforms, systems, and business processes. Agents that can coordinate across systems are needed.
Transformation Opportunities: Where Agentic AI Makes a Difference
Agentic AI isn’t just a futuristic concept; it’s showing traction across industries and functions:
IT operations/DevOps: Agents monitor infrastructure, detect anomalies, autonomously remediate or escalate issues, thereby shifting from reactive to proactive operations.
Security & risk management: Autonomous agents can analyse threat feeds, coordinate countermeasures, and act faster than human-only modes could.
Supply chain/logistics: Agents react to dynamic conditions (weather, demand swings, bottlenecks), replan routes, shift schedules, and reallocate resources.
Customer service & contact center: Beyond chatbots, agents can coordinate across departments, update systems, take actions (refunds, escalations), freeing humans to focus on higher-value tasks.
Manufacturing/operations: Autonomous agents orchestrate machines, robots, human workflows, closing the loop from sensing → action → feedback.
The Benefits of Agentic AI in Enterprise Decision-Making
The benefits of adopting agentic AI in enterprise decision-making extend far beyond cost efficiency.
Autonomous Decision-Making Agentic systems evaluate vast datasets and act on insights in real time. This eliminates delays between analysis and execution, empowering instant responses to market dynamics.
Continuous Improvement Every decision an agent makes contributes to learning. This feedback loop means the system becomes more precise and adaptive with each cycle.
Operational Efficiency Through AI automation and decision-making, enterprises can delegate time-intensive operations, such as resource allocation or incident management, to intelligent agents.
Enhanced Scalability multi-agent collaboration systems allow enterprises to scale decision-making across regions, departments, and business units without increasing human headcount.
Smarter, Data-Driven Strategies By combining analytics with autonomous action, enterprises gain continuous, contextual insights, driving smarter business strategies and customer engagement.
Next-Generation AI Assistants: Beyond Copilots
The era of digital copilots marked the beginning of enterprise AI adoption. But next-generation AI assistants take the concept further. These assistants no longer wait for user prompts; they anticipate needs, plan responses, and execute solutions independently.
Imagine agents that:
Proactively optimize supply chain routes.
Monitor IT systems for anomalies and resolve them automatically.
Orchestrate marketing campaigns, from content creation to ROI tracking.
This is how businesses are adopting agentic AI for digital transformation, not as isolated tools but as autonomous collaborators that work across business processes.
The Role of LLMs in Powering Agentic AI Systems
At the heart of agentic artificial intelligence lies the role of LLMs in powering agentic AI systems. LLMs act as reasoning engines, enabling agents to understand context, interpret data, and interact naturally with humans and other machines.
Their capabilities extend beyond language; they plan, execute, and reflect. When fused with enterprise data pipelines, these models become the cognitive core of AI-driven enterprise intelligence, enabling systems to handle tasks that once required human judgment.
By 2026, expect LLM-powered agents to manage workflows across marketing, HR, IT, and finance with minimal supervision.
Challenges and Guardrails: Responsible Autonomy
As with any transformative technology, Agentic AI in Enterprise 2026 introduces new challenges. Responsible adoption depends on careful guardrails:
Ethical Oversight: Define clear human-in-the-loop boundaries to prevent unintended actions.
Governance Frameworks: Establish transparent systems for decision auditing and accountability.
Data Security: Protect sensitive information through encryption and controlled access layers.
Bias Mitigation: Continuously test and tune models to ensure fair outcomes.
Regulatory Compliance: Align agentic AI deployments with evolving data and AI regulations worldwide.
These considerations ensure that enterprises balance autonomy with responsibility, building trust among stakeholders, clients, and regulators.
How Agentic AI Will Redefine Enterprises by 2026
Here’s why agentic AI will redefine enterprises by 2026: Agentic AI represents a paradigm shift from efficiency to evolution. Enterprises that adopt it gain systems capable of self-learning, self-adjusting, and self-improving.
By combining automation, analytics, and autonomy, agentic systems enable enterprise AI transformation that drives:
Real-time operational intelligence.
Strategic agility in decision-making.
Predictive and proactive management across business functions.
This transformation marks the rise of the autonomous enterprise, one that not only responds to change but anticipates it.
Preparing for the Agentic Future: What Enterprises Should Do Now
Enterprises that want to lead in the agentic AI era of 2026 should begin laying the groundwork today. Start by reviewing your AI readiness, your data architecture, governance model, and cloud environment will determine your ability to scale. Experiment with focused, measurable pilots such as AI-driven IT support or automated financial forecasting to prove value early. Establish a strong AI governance framework to ensure accountability, transparency, and responsible automation. Empower your teams through continuous learning, helping them collaborate effectively with intelligent agents. Finally, integrate agentic capabilities gradually and strategically, using modular adoption to maintain control and scalability.
Those who act now will be ready to lead as Agentic AI transforms enterprise automation.
The Strategic Role of Prolifics: From Pilot to Production
While the potential is clear, the challenge of Agentic AI is scaling it from isolated proofs to enterprise-grade deployments. That’s where Prolifics comes in – bringing the end-to-end expertise that bridges strategy, data, AI models, platforms and operations:
Prolifics offers industry-specific AI consulting services: Their site notes that they’ve been delivering AI solutions across healthcare, finance, retail, and manufacturing for over 45 years with a team of 2,000+ experts.
They emphasise emerging technologies, including Agentic AI: “We combine deep industry knowledge with agentic AI capabilities to deliver intelligent, adaptive solutions tailored to your unique business goals.”
They cover the full lifecycle: From AI strategy & discovery, through proof-of-value, to MVP development, deployment, scaling and governance. Their framework shows how they help reduce time-to-value, cost, and get ROI.
Domain integration and technology partnerships: Prolifics’ capabilities span data engineering, analytics, cloud, application modernisation, and business automation – all essential foundations for deploying agentic systems.
Responsible, governed AI: Because agentic systems act autonomously, governance, observability, and human-in-the-loop oversight become critical. Prolifics integrates AI governance into its offerings
Delivering speed, accuracy, and control, a precision engineering enterprise partnered with Prolifics to modernize its operations and unlock real-time insights across manufacturing, finance, and logistics.
Legacy systems and manual workflows were replaced with intelligent automation, enabling smarter decisions and scalable growth.
Prolifics implemented SAP S/4HANA to unify core business functions, streamline gate entry and exit tracking, and ensure compliance through integrated eInvoice, eWay Bill, GST, and TDS configurations. Batch traceability and advanced analytics empowered teams to monitor quality, optimize production, and respond faster to market demands.
With a simplified data model, automated processes, and centralized access, the organization now operates with greater efficiency, transparency, and agility, ready to lead in a competitive global landscape.
At Prolifics, we turn vision into value, faster. With over 45 years of digital engineering and consulting excellence, we help manufacturers innovate and scale across industries including automotive, energy, and industrial engineering.
Download the full case study to see how Prolifics helps precision-driven enterprises transform with intelligence and impact.
A global leader in PET bottle molding machinery, serving the food, beverage, pharma, and packaging industries. With rapid global growth, the client needed a future-ready ERP platform to boost scalability, compliance, and efficiency.
The Challenge
Their legacy SAP ECC system was outdated, hard to maintain, and lacked integration.
Key Issues:
Outdated infrastructure and high maintenance costs
Fragmented data across departments
Manual processes causing delays
Limited scalability and compliance risks
Our Approach
Prolifics migrated the client to SAP S/4HANA Cloud, Private Edition, enabling real-time data, automation, and scalability.
What We Did:
Reviewed and simplified data structures
Automated finance, procurement, and production workflows
Integrated Salesforce, Bizzol, and Label Management via SAP BTP
Trained users and ensured smooth adoption
Results
✅ Real-time insights and faster performance ✅ Improved compliance with automated filings ✅ Reduced costs and manual effort ✅ Scalable for future global expansion
Client Feedback
“Prolifics modernized our ERP foundation and delivered digital agility that drives growth.”
Why Prolifics
We help enterprises modernize legacy systems with intelligent, cloud-based solutions that deliver measurable business value.
Databricks, the Data and AI company, has unveiled SAP Databricks, a groundbreaking collaboration with SAP that marks a new era in enterprise data innovation. This strategic product and go-to-market partnership integrates the Databricks Data Intelligence Platform directly within the newly launched SAP Business Data Cloud, empowering organizations to seamlessly unify, manage, and analyze data across both SAP and non-SAP systems. Together, Databricks and SAP are redefining how enterprises unlock real-time insights, drive AI adoption, and achieve smarter, data-driven decision-making at scale.
Bringing Intelligence to Every Data Point
Traditionally, SAP data has been the operational backbone for global enterprises, powering ERP, finance, supply chain, and HR systems. However, these datasets were often disconnected from external, unstructured, or streaming data. SAP Databricks eliminates this barrier, creating a unified, intelligent view across the enterprise.
Through the SAP Business Data Cloud, data flows bi-directionally between SAP systems and the Databricks Data Intelligence Platform. Data teams can now analyze live SAP data, train machine learning models, and deploy AI-driven agent systems to automate decision-making, all within a governed, compliant SAP ecosystem.
Transforming the Enterprise Data Landscape
This collaboration represents a major leap toward interoperability between enterprise data and AI ecosystems. Businesses can now harness Databricks’ Delta Live Tables, Unity Catalog, and advanced AI/ML tools directly on SAP datasets, without the complexity of data duplication or manual ETL processes.
As Databricks notes, this partnership will help enterprises “bring AI to every SAP process.” From improving forecasting accuracy and detecting supply chain risks to optimizing financial operations and enhancing customer experiences, organizations can now drive real-time intelligence across every business function.
Meanwhile, SAP’s Business Data Cloud ensures governance, lineage, and compliance remain intact, giving enterprises the flexibility to scale AI workloads confidently and securely.
Real-Time SAP Integration, Without the Roadblocks
The general availability of SAP Databricks also removes one of the biggest hurdles enterprises have faced: integrating SAP data into modern AI ecosystems. Thanks to open standards, Databricks enables real-time connectivity to SAP systems without requiring middleware or additional tools.
This seamless data flow empowers:
Finance teams to reconcile data instantly.
Supply chain leaders to predict disruptions before they happen.
Marketing teams to deliver hyper-personalized, data-driven experiences.
The Future Is Collaborative
The availability of SAP Databricks is more than a product milestone, it’s a strategic turning point for enterprise AI. It represents the convergence of SAP’s transactional strength with Databricks’ generative and predictive intelligence, empowering organizations to modernize analytics, accelerate innovation, and operate with agility.
SAP customers are encouraged to connect with their SAP representatives to begin their SAP Databricks journey and explore how this integration can redefine their analytics and AI strategies.
Partner with Prolifics
At Prolifics, we help organizations maximize the value of their SAP and Databricks investments. Our data and AI experts enable you to unify, govern, and transform your enterprise data, ensuring that your AI-driven initiatives deliver measurable business impact.
Partner with us to modernize your data landscape and bring intelligence to every decision.
A leading energy solutions company with 250 employees and $500M in annual revenue faced a challenge: Three separate Salesforce CRM systems (ESP/SurgeX, Powervar, and its main division) were slowing growth and collaboration.
The client needed one unified Salesforce platform to bring everyone together.
The Challenge
Key CRM pain points:
Fragmented systems: Multiple CRMs with siloed data and inconsistent reporting.
Operational inefficiency: Duplicate workflows and manual effort across teams.
High costs: Separate licenses and admin overhead increased total cost.
Poor collaboration: Teams couldn’t share customer information.
Low adoption: Inconsistent user experiences reduced engagement.
Our Approach
Prolifics partnered with the client to consolidate all CRMs into one scalable Salesforce platform.
How we did it:
Architecture & Design: Defined a single, flexible Salesforce structure built for today and future acquisitions.
Configuration & Migration: Moved all data while ensuring quality and integrity.
Process Alignment: Standardized sales and marketing workflows across business units.
Change Management & Training: Supported adoption with clear communication and user training.
Knowledge Transfer: Equipped internal teams to manage and scale the platform independently.
The Solution
We delivered a comprehensive Salesforce consolidation program that transformed how the client operates.
Core Deliverables
Unified Salesforce Instance: One platform for all customer data.
Data Migration & Cleansing: Reliable, duplicate-free customer records.
Improved Reporting: 360° view of leads, pipelines, and customer engagement.
Enhanced User Experience: Simplified workflows and intuitive navigation.
Future-Ready Design: Built to grow with the business and integrate new technologies.
Results
After implementation, the client achieved:
Simplified operations: Three Salesforce instances merged into one.
Efficiency and cost savings: Streamlined workflows and reduced license costs.
Stronger collaboration: Shared access to leads and insights across teams.
Adoption success: Engaged users and higher Salesforce ROI.
Future-ready platform: Positioned for scalable innovation and growth.
Client Feedback
“By consolidating into one Salesforce platform, we not only reduced costs but also unlocked new levels of collaboration and visibility. Prolifics gave us the foundation to serve our customers more effectively and innovate for the future.” — Leadership Team, Client
Ready to Transform Your CRM?
Simplify your systems. Strengthen collaboration. Build a unified CRM that grows with your business.
Wealth Hub had a bold goal: to create the first Salesforce-native trust management system. They wanted to unify fiduciary workflows, connect complex data, and meet strict compliance standards. The vision was ambitious, the timeline tight, and the opportunity clear: achieve first-mover advantage in a rapidly evolving industry.
The Challenge
Managing fiduciary operations requires:
Speed to handle client demands
Accuracy to ensure compliance
Control to manage sensitive data
Wealth Hub faced major hurdles:
Data scattered across multiple systems
Complex, specialized workflows
Limited in-house technical capacity
They needed a trusted partner who could:
Design a scalable architecture
Accelerate development and deployment
Provide expert governance every step of the way
The Solution: Partnership with Prolifics
Prolifics partnered with Wealth Hub to design and deliver a Salesforce solution tailored to trust management.
Key highlights of the solution:
Created custom objects and workflows for trusts, clients, accounts, and legal provisions
Unified everything into a single, centralized view
Built dashboards, document management, and approval workflows for compliance
Integrated QA and security checks throughout development
Using a hybrid global delivery model, we combined speed and efficiency with continuous feedback. Iterative releases let Wealth Hub test and refine early, while transparent governance ensured confidence at every stage.
Visual idea: Add an infographic showing “From Vision → Design → Development → Launch” to illustrate the agile journey.
The Results
The results spoke for themselves. Wealth Hub launched the industry’s first Salesforce-native trust administration platform, achieving:
Reduced operational risk
Stronger compliance
Scalable architecture for future growth
Competitive market advantage
Prolifics became more than an implementation partner; we became a strategic collaborator, helping Wealth Hub move faster, scale smarter, and innovate with confidence.
Ready to Transform Your Trust Operations?
Unify fiduciary workflows, strengthen compliance, and accelerate innovation with Salesforce.
When it comes to transforming business operations with cloud ERP, SAP offers two powerful solutions, GROW with SAP and RISE with SAP. Both solutions empower organizations to accelerate digital transformation, streamline operations, and unlock innovation. Yet, they cater to different audiences and transformation goals.
So, how do you choose the right one for your business? Let’s explore the differences between these two industry-leading ERP offerings and how Prolifics can help you turn your SAP journey into a competitive advantage with GROW vs RISE with SAP.
What is GROW with SAP?
GROW with SAP is a modern, cloud-based ERP solution designed specifically for small and mid-sized businesses (SMBs) seeking speed, simplicity, and scalability. Built on SAP S/4HANA Cloud Public Edition, it delivers pre-configured best practices and rapid deployment tools, helping businesses go live quickly and achieve value faster.
Think of GROW as a ready-to-run cloud ERP, your launchpad for digital transformation without the heavy lifting. It’s ideal for organizations that want to scale efficiently, reduce manual effort, and gain real-time visibility across operations.
Key Features and Benefits
Ready-to-Run Cloud ERP: Comes with industry-specific, pre-configured processes that accelerate go-live timelines.
Scalability for Growth: Easily scale users, functions, and geographies as your business evolves.
Continuous Innovation: Benefit from SAP’s regular cloud updates featuring AI, automation, and analytics enhancements.
Enhanced Efficiency: Automate workflows across finance, procurement, supply chain, and sales for end-to-end operational harmony.
Predictable Costs: Subscription-based pricing keeps budgets transparent and manageable.
Business Process Automation: Reduce manual intervention and human error, empowering teams to focus on strategy and growth.
Who is GROW with SAP for?
SMBs looking for rapid digital transformation
Organizations new to SAP or upgrading from legacy ERP systems
Businesses that value standardization, cost-efficiency, and speed
In short, GROW with SAP gives smaller enterprises enterprise-grade capabilities, without the enterprise-level complexity.
What is RISE with SAP?
RISE with SAP is a complete Business Transformation as a Service (BTaaS) offering designed for mid-sized to large enterprises with more complex requirements. It goes beyond ERP, it’s an end-to-end transformation suite that combines SAP S/4HANA Cloud, Business Process Intelligence, migration tools, and managed services under one contract.
RISE helps organizations modernize existing systems, optimize operations, and innovate continuously, all while reducing total cost of ownership (TCO). It’s not just about moving to the cloud, it’s about reimagining the business model for the digital era.
Flexible Deployment: Choose between public or private cloud, tailored to your business needs.
Comprehensive Support: SAP manages infrastructure, software, and technical services, so you can focus on innovation, not IT maintenance.
Cost Optimization: Bundled services and unified contracts simplify management and reduce operational costs.
Continuous Innovation: Access the latest SAP updates and capabilities every quarter.
AI and Automation: Harness embedded AI, analytics, and intelligent process automation for smarter decision-making and efficiency.
Who is RISE with SAP for?
Mid to large enterprises with complex or global operations
Companies requiring deep customization and integration capabilities
Existing SAP customers migrating from on-premises to cloud
RISE with SAP is the right choice for businesses ready to lead in their industries through comprehensive transformation, not just modernization.
GROW with SAP vs. RISE with SAP: Side-by-Side Comparison
Feature
GROW with SAP
RISE with SAP
Target Audience
Small & mid-sized businesses
Mid to large enterprises
Deployment Model
Public Cloud
Public or Private Cloud
Implementation Speed
Rapid deployment with pre-configured templates
Customized and phased deployment
Flexibility & Customization
Limited, based on industry best practices
Extensive customization options
Management
SAP manages infrastructure
SAP + customer control flexibility
Pricing Model
Subscription-based, predictable
Bundled contract, optimized TCO
Key Value
Fast, scalable digital transformation
Complete business transformation as a service
Ideal For
New SAP customers or SMBs
Existing SAP customers or complex enterprises
In essence:
Choose GROW with SAP if you want a standardized, cost-effective ERP solution that gets you up and running quickly.
Choose RISE with SAP if you’re aiming for a comprehensive transformation journey, blending innovation, flexibility, and enterprise-grade scalability.
How Prolifics Supports Your SAP Transformation Journey
At Prolifics, we don’t just implement SAP solutions, we help you unlock your business potential through strategic transformation. Our deep SAP expertise, proven methodologies, and end-to-end service approach ensure that your ERP journey is seamless, scalable, and sustainable.
Here’s how we support you from vision to value:
1. Comprehensive Business Assessment
We begin by analyzing your current processes, challenges, and growth objectives. This assessment allows us to recommend the right SAP path, GROW with SAP or RISE with SAP, tailored to your needs.
2. Tailored Solution Guidance
Every organization’s transformation journey is unique. Whether you’re a growing business seeking agility or an enterprise pursuing end-to-end transformation, we offer unbiased guidance to help you make the right ERP choice.
3. Seamless Implementation & Integration
Our SAP-certified consultants manage the full implementation lifecycle, from design and configuration to integration and deployment. We ensure zero disruption to ongoing business operations, enabling faster ROI and user adoption.
4. Continuous Optimization & Support
Post-implementation, we go beyond standard maintenance. Our proactive monitoring, periodic updates, and continuous process optimization ensure your system evolves as your business does.
5. Innovation Enablement
We help you harness the full potential of SAP’s intelligent technologies, AI, automation, analytics, and more, to drive continuous innovation across your enterprise.
Conclusion: Your Path to Intelligent Transformation Starts Here
Selecting the right SAP Cloud ERP solution depends on where your business stands today and where you want it to go tomorrow.
Choose GROW with SAP if you’re an SMB ready for a fast, cost-efficient digital transformation with best-in-class ERP capabilities.
Choose RISE with SAP if you’re an enterprise seeking deep customization, advanced automation, and holistic transformation.
Your cloud ERP journey starts here. Let’s grow and rise together.
How Prolifics Transformed a Leading Polymer Manufacturer into an Intelligent Enterprise
Our client is a global polymer emulsion manufacturer, faced operational silos, manual inefficiencies, and limited visibility across plants in India and the UAE. Partnering with CTPL, Prolifics delivered a Greenfield SAP S/4HANA Cloud implementation, integrating SAP Analytics Cloud and SAP BTP for real-time insights, process automation, and financial transparency.
The transformation unified production, finance, and procurement workflows—enabling data-driven decisions, optimized costs, and intelligent traceability. Today, Visen stands as a benchmark for digital transformation in chemical manufacturing, achieving agility, compliance, and scalability through innovation.
Download the full case study to discover how Prolifics redefined operational excellence with SAP S/4HANA Cloud.
Salesforce-owned integration leader MuleSoft has unveiled Agent Fabric, a comprehensive suite designed to address one of enterprise AI’s most pressing challenges, agent sprawl. As organizations experiment with multiple AI agents across teams, platforms, and vendors, the resulting fragmentation often undermines scalability, governance, and security. MuleSoft’s new platform aims to consolidate and orchestrate these dispersed agents into a unified, secure framework that enterprises can manage with confidence.
Key Capabilities
MuleSoft Agent Fabric introduces four main components:
Agent Registry: A central catalog where all AI agents and tools, including those built using MCP (Model Context Protocol) or A2A (Agent-to-Agent) protocols, can be registered, discovered, and reused.
Agent Broker: An intelligent routing engine that dynamically delegates tasks to the most appropriate agent across different domains or systems. It supports the plug-in of the enterprise’s preferred large language models (LLMs).
Agent Governance: A suite of security, compliance, and policy controls applied to every agent interaction. This ensures that data access, operations, and inter-agent communications abide by enterprise rules.
Agent Visualizer: A real-time visual map of agent networks, showing how agents connect, interact, and make decisions. This helps architects and DevOps teams spot bottlenecks, performance issues, or unintended flows.
At the heart of Agent Fabric are four modular tools, Agent Registry, Agent Broker, Agent Visualizer, and Agent Governance, designed to help organizations register, orchestrate, observe, and control every deployed agent from one interface. Built into MuleSoft’s Anypoint Platform, this new suite promises to bring order and visibility to sprawling AI environments.
Centralized Control and Discovery
The Agent Registry serves as the foundation, offering a central directory where all agents and related tools, including Model Context Protocol (MCP) and Agent-to-Agent (A2A) servers, can be registered and discovered. By centralizing these assets, MuleSoft makes agents easily reusable and composable into complex, cross-domain workflows.
Intelligent Orchestration
Once registered, the Agent Broker facilitates intelligent routing between agents, connecting them dynamically based on context, domain, and task requirements. It leverages MCP and A2A frameworks to enable smooth interoperability while allowing enterprises to choose their preferred large language model (LLM) as the underlying engine. This flexibility ensures that organizations can optimize for their own AI ecosystems, from OpenAI and Anthropic models to proprietary enterprise LLMs.
Governance and Observability
As multi-agent workflows evolve, Agent Governance and Agent Visualizer provide enterprises with critical visibility and control. Governance enforces policies, compliance frameworks, and security guardrails to ensure responsible AI operations. Meanwhile, the Visualizer tool offers a dynamic map of the agent network, illustrating how agents interact, share data, and execute tasks across systems, a powerful feature for monitoring performance, diagnosing bottlenecks, and preventing rogue agent behavior.
Building the Foundation for Scalable AI
The rollout will occur in phases: Agent Governance is available immediately, while Agent Registry, Agent Broker, and Agent Visualizer are slated for general availability in October.
As enterprises race to operationalize AI, MuleSoft’s Agent Fabric could become the cornerstone of responsible agent orchestration, helping organizations move from experimental deployments to enterprise-grade, governed AI ecosystems.
