The Future of Business Process Automation


As technology continues to expand, business process automation and the tools that you can use to automate processes will grow along with it. In this section, we’re going to talk about some of the innovations in the business process automation space.

Robotic Process Automation

Robotic Process Automation is defined as “the process of automating business operations with the help of robots to reduce human intervention,” by Edureka. It is a type of business process automation that allows software to completely replicate human actions to complete a task without any human interference. It is also called Artificial Intelligence Automation at times.

This type of technology allows employees to configure software applications to emulate the actions that they would typically be responsible for, thus allowing it to be carried out by “robots.” These so-called robots are already capable of logging into applications, connecting APIs, copying data and files, extracting content, creating databases, and so much more. As this technology continues to grow, they may be able to complete all of the necessary actions to complete some business processes.

This is an important emerging technology in the landscape of business process automation because this type of tool can be easily integrated into existing processes so that they do not need to be completely replaced. This means that there is less of an investment upfront for a business to start using these tools.
RPA is very highly scalable, which is critical to business performance and allows for BPA and BPM systems to remain intact as the business grows. Robots never sleep, they do not make mistakes, and they can get things done at an exponentially faster rate than human employees. Something else that is driving the further adoption of this type of BPA tool is that it is led by the business, by the employees who are completing the processes, so that IT resources do not need to be reallocated to make the most of RPA.


According to Gartner, Hyperautomation is defined as “an approach in which organizations rapidly identify and automate as many business processes as possible.” It has been predicted to grow exponentially in a short period of time and Gartner also reports that by the year 2024, businesses could lower costs by almost a third with the use of hyperautomation. Large businesses such as Amazon and Google are already capitalizing on this innovation to drive their strategies.

It encompasses several different innovations, including robotic process automation, machine learning, artificial intelligence, and more. One thing that is unique to hyperautomation is that it isn’t simply the replication of human tasks through the use of technology, but it also seeks to include human employees in the process. It is a means of allowing technology to work alongside human employees to make the most of both of their capabilities.

Hyperautomation is a convergence of Robotic Process Automation, Intelligent Business Management, Artificial Intelligence, and Advanced Analytics. Instead of automating processes on an individual level, it can go deeper than that and provide greater efficiency. It is considered one of the top strategic technology trends for the year.

The benefits of hyperautomation go beyond simple business process automation because it allows for deeper engagement with your workforce and will improve the way that knowledge work can be automated in the future. With hyperautomation, there is a more seamless integration of all of the technology tools in a business’ repertoire and it can decrease the amount of resources dedicated to IT because all employees are involved.

Employees of businesses that adapt to this trend will be able to do more, faster. The ROI of hyperautomation surpasses that of simple BPA and allows for the ultimate state of digital agility that is becoming more and more necessary in the digital landscape of business today.