Why Do Micro-Experiences Matter to the IT and Support World in the Age of the Digital Business? - Service Desk Institute
There’s a lot of talk about ‘customer experience’ these days, especially in the IT andsupportworld. But do we know what truly makes for a good experience? Is it about the solution, speed, design, convenience or simply a human touch? You have probably
2024-05-19
- READ MORE
The New Science of Alt Intelligence
For many decades, part of the premise behind AI was that artificial intelligence should take inspiration from natural intelligence. John McCarthy, one of the co-founders of AI, wrote groundbreaking papers on why AI needed common sense; Marvin Minsky, another
2024-05-19
- READ MORE
Exponential smoothing vs Moving average for time series forecasting
Time series analysis and forecasting are important concepts in data science that have a variety of applications. There are different techniques used to make forecasting with time-series data. The exponential smoothing and moving average are the two basic and
2024-05-19
- READ MORE
Effective client communication: 9 keys to make it right
Do you have an effective client communication? As successful as your company may be in acquiring and converting leads, this does not always translate into the ability to build positive, lasting connections. And without them, it’s impossible to unleash your
2024-05-18
- READ MORE
Why modern businesses have made data apps a key focus | Domo
When Harmons Grocery, a regional supermarket company, used a data app to move the database for 4,000 of its top-selling products to the fingertips of its inventory managers and suppliers, out-of-stock problems plunged by 60%—even during the height of the
2024-05-18
- READ MORE
The Critical Role of Internet of Things (IoT) in Fighting Climate Change and Decarbonizing Our Planet
We have a generational opportunity to use IoT solutions to curb the acceleration of human-caused climate change. Consider these critical numbers in the U.S.: More than 60% of the primary energy used to create electricity is wasted during the conversion.
2024-05-18
- READ MORE
TensorFlow vs Keras as an ML Framework
The success of a machine learning (ML) project can often come down to the framework it uses. Different systems fit different situations and users, so selecting the proper library is an important step in delivering the desired results. In that spirit, here’s
2024-05-17
- READ MORE
Developing React Applications in RStudio Workbench | R-bloggers
RStudio Workbench provides a development environment for R, Python, and many other languages. When developing a performant web application you may progress from Shiny towards tools like Plumber. This allows you to continue development of the true application
2024-05-17
- READ MORE
What Comes After the Turing Test?
Over the weekend, the news broke that a “supercomputer” program called “Eugene Goostman”—an impersonation of a wisecracking, thirteen-year-old Ukranian boy—had become the first machine to pass the Turing Test. Kevin Warwick, a professor of
2024-05-17
- READ MORE