7 Leadership Traits Major Enterprises Look for in a CIO
7 Leadership Traits Major Enterprises Look for in a CIO Pink News Editor | June 28, 2022 Industry News Leadership In his CIO article, 7 Leadership Traits Major Enterprises Look for in a CIO , contributing writer John Edwards says, “IT chiefs at the largest
2024-04-21
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Five Reasons Digital Employee Experience Management (DEX) Is Essential to Your Business | Ivanti
Business objectives for IT management have fundamentally shifted. Traditionally, organizations imposed a heavy-hand over the types of IT resources their workers employ and how they will use them. However, over the past decade or so, a growing awareness has
2024-04-20
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3 Reasons to Ditch Your ITSM Solution for a No-Code One | Ivanti
With an increased shift to hybrid and remote work environments, IT teams have had to adapt their support models to meet the evolving needs of their organization at a rapid pace. For most IT organizations, the programming effort required to customize less
2024-04-19
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The ultimate guide to HR integration
When your HR systems are integrated with each other—along with the rest of your tech stack—effectively, you can deliver offer letters to candidates quickly, provision new hires with the applications they need on day 1, perform approvals for vacation
2024-04-14
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Legacy vs Cloud ITSM: what’s the difference?
We all know the importance of ITSM in enhancing service delivery and experience for both your internal and external customers. To this end, technology plays a crucial role in ensuring organizations can successfully implement their ITSM strategies. For years,
2024-04-11
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7 Real-World IT Cost-Cutting Mistakes You Need to Avoid
For organizations, eliminating unnecessary costs should be second nature. This applies across all business functions, especially in IT. Savvy CIOs are constantly looking for opportunities to reduce costs, eliminate waste, and maximize value. But sometimes
2024-04-02
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Key strategies for reducing service desk calls
The service desk plays an integral role in IT service management. It’s the single point of contact between the service provider and end-users, as defined by ITIL. Being a crucial part of IT processes, it’s therefore important that the service desk teams
2024-04-01
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The beginning of an end-to-end service industry
A successful business is always looking to enhance how it delivers services, both to its customers and workforce alike. But the past couple of years has reshaped how we work, drastically redefining expectations on what great service looks like. This has led
2024-03-17
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The What and Why of Digital Transformation
For true transformative change to take hold, it requires a fundamental redefinition of what IT service management is. Also, it’s not a one-and-done process. Everyone seems to have their own definition of digital transformation. One company that contacted
2024-03-04
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